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Norwegian Epic Cruise Review to Europe - Western Mediterranean


Contributor Level: Deck Hand
Experience: 7+ cruises
Reviews: 2
Helpful Votes: 7

Overall Rating:

3.0 out of 5
Verified Review
7 Night Western Mediterranean (Barcelona Roundtrip)
Sail Date: May 06, 2012
Ship: Norwegian Epic
Cabin Type: Balcony
Traveled As: Family (young children)
Reviewed: 5 years ago
We did not like the "FreeStyle" Dining. We never built a repoir w/ the Dining Staff. Never had good tasting Beef, whether steaks nor Meat Loaf ... not once. Service was lacking in Dining rooms, State rooms, Guest Relations Desks, Excursions.
We had a Family Balcony Staterooom on the 14th floor and they were cramped feeling. The new "wave" design in the rooms make for poor usage of space.
The On-Board Entertainment was incredible, ie Blue Man Group and Cirque Dreams/Dinner.

Food and Dining

1 out of 5
Did not like Freestyle Dining. We miss not being able to connect w/ same servers every day.
Sushi was very good.
O'Sheehans Pub food was good.
Main Dining rooms were not good.

Entertainment

3 out of 5
Loved the extra On-Board Entertainments, ie Blue Man Group and Cirque Dreams/Dinner.

Children's Programs

5 out of 5
This was the high-light of the week. Our Grandson (2-1/2 yr old) looked forward to playing on the ship. Very organized, safe, friendly. Huge kudus here.

Service and Staff

3 out of 5
I've sailed approx 30 times on various ships and have never had so many opportunities to 'complain'. The Staff did try to correct problems, but for the reputation of this ship, you shouldn't have any complaints. Dining Staff always looked "tired" (aka grumpy).

Ship Quality

3 out of 5
We had a Family Balcony Staterooom on the 14th floor and they were cramped feeling. The new "wave" design in the rooms make for poor usage of space.
We did like the color coding of Port-side and Starboard-side.

Cabin / Stateroom

3 out of 5
We had 3 staterooms for our family of 8; 1 had leaking toilet; 1 had strong urine smell (even after re-cleaning); 1 had poor shower installation causing constant standing water.
We all agreed that the rooms were cramped, possibly due to the new "wave" design, causing poor usage of limited space.

Pros: On-Board Entertainment

Cons: Food and Service

Recommends Norwegian Epic? No.

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