Guest Services "disagreeing" with Free at Sea Terms and Conditions
Norwegian Encore Cruise Review to Coastal - West Coast
4 Night Pacific Coastal (Los Angeles To Vancouver)
Sail date: May 01, 2023
Ship: Norwegian Encore
Cabin type: Suite
Cabin number: 15770
Traveled as: Family (older children)
Reviewed: 1 year ago
Review summary
It's sad but the Guest Services interaction totally ruined my first cruise experience. Anything we went to them with was deferred to another party on the ship or ignored completely.Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Don't expect Guest Services to help you - they are skilled in doing nothing but telling you they are there to help you.
Ports of call
Vancouver (Canada Place), British Columbia