Great new ship, but busy

Norwegian Encore Cruise Review to Canada, New England, New York

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 20

Overall rating:

4 out of 5
Norwegian Encore

2 Night New York City

Sail date: November 11, 2019

Ship: Norwegian Encore

Cabin type: Suite

Cabin number: 8114

Traveled as: Singles/Friends

Reviewed: 1 year ago

Review summary

The overall feel of the ship is very open and comfortable. The staff is knowledgeable, friendly, and helpful. Drinks and food were of very high quality. Popular shows and activities are likely to book up very fast, so you'll want to make your reservations as soon as possible. The general onboard experience is great, but do note that it might be difficult to get into everything you planned on doing.

Embarkation

4 out of 5
Staff was helpful and embarkation went smoothly.

Ship experiences

Food and Dining

5 out of 5
Very good drinking and dining experience. Main dining rooms tended toward fine dining/classic dishes (ceviche & chateaubriand for example). The buffet offered a wide variety of choices including standard fare (bacon & eggs at breakfast), Indian food, fresh seafood. All had fresh, high quality ingredients, well-prepared. Incidentally, the main dining room had the best vanilla ice cream I've ever tasted -- wish I knew where they sourced it. Bars had a good mix of beer, wine, and spirit options. Bartenders at Maltings whiskey bar were very knowledgable and able to recommend whiskeys and cocktails to guests' tastes.

Onboard Activities

3 out of 5
The most popular activities, like the speedway and laser tag, booked up quickly. The Galaxy Pavillion has a host of different VR games (including a very cool F1 racing simulator) to appeal to kids and adults. The spa is spacious and clean. Even with quite a few people in it, there was space to enjoy whichever amenities you wanted.

Entertainment

2 out of 5
Big shows booked very quickly, although there were performers in some of the bars and common areas at night.

Service and Staff

5 out of 5
Staff was very helpful and friendly: ready to answer questions, make recommendations, or even chit-chat a little bit.

Ship Quality

3 out of 5
Ship is brand new, so everything was clean and in mint condition. The interior has an open design where one space flows and blends into the next. Sometimes, though, things seem to be tucked around a corner or not quite where you expect them to be. Even with a ship map you might walk past your turn to wherever you're going.

Cabin / Stateroom

4 out of 5
Suite room was comfortable, with a reasonable amount of space. Balcony was very spacious. Bathroom and shower had sufficient room, even for a rather tall guest. Cleaning staff did a good job. Sheets and pillowcases were surprisingly stiff and itchy -- up the thread count, Norwegian.

Disembarkation

4 out of 5
Staff was helpful and disembarkation went smoothly.
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