While NCL Encore was beautiful, the Captain instead of taking a easier/more southern route went head on into the storm(s). First thought it was to rush through bad weather but crew suspected it was to test the ship. SPA kept having things NOT working.

Norwegian Encore Cruise Review to Transatlantic

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 8

Overall rating:

4.3 out of 5
Norwegian Encore

9 Night Transatlantic Westbound (London To New York)

Sail date: November 02, 2019

Ship: Norwegian Encore

Cabin type: Inside

Cabin number: 11505

Traveled as: Singles/Friends

Reviewed: 10 months ago

Review summary

Have had "adventurous" transatlantic before that I have absolutely loved but this was not great trip. I liked the ship (so many bugs or questionable design choices) and would liked the Ship again if we traveled in warmer climates & calmer seas. It seemed were obviously using us to test the ship on it's Inaugural trip. If the Captain had taken a more warmer/southern route avoiding the storms and allowed us to enjoy the facilities (deck facilities & pools closed 75% of the time) the trip would have been wonderful. It didn't help having to wait and wait in NY so they could have a "photo-opt" with the Escape or the loss of the last night the day before disembarkation day for passport control (they made us empty the ship then get back on - the crew tried to make it as painless as possible - loved them for that). We had an OK time but it could have been so much better.

Embarkation

5 out of 5
Easy and fast

Ship experiences

Food and Dining

4 out of 5
Savory and Taste (FANTASTIC), Manhattan (OK), Garden Cafe (tried but had some minor negative experiences there - bad at identifying what you eat - be careful if you have food allergies).

Savor Restaurant - Main Dining Room

5 out of 5

Savor & Taste is Incredible Service With Great Food. Staff will take care of all your needs. It is elegant dining at it's best - Loved Taking Breakfast there. They will seat you any way you want ... it is FANTASTIC!!!

Garden Cafe

2 out of 5

Be aware that this is not a Vegetarian or Vegan friendly place (EXCEPT for the Indian selection). They sometime miss posting ingredients (have to ask), and every veggie burger was either cooked on meat shared grill or over cooked till hockey puck. If allergic to shellfish they put the shrimp everywhere and think that it is a SALAD ITEM. Cross contamination from serving equipment is a danger. Safer/better to eat at the restaurants.

Onboard Activities

3 out of 5
Great shows, stupid idea of putting hot tubs a floor above pools, no locker-room for gym, everything else was HIGH cost paid-for items.

Entertainment

5 out of 5
Inredible, Broadway quality, great music.

Encore Speedway

1 out of 5

KNOW THAT THERE IS A WEIGHT LIMIT - not sure how much because it strangely varied depending the person (nothing was visibly or officially posted). My friend attempted to try the speedway and they rudely told her she was too fat to go on the go-karts (she actually weighed less than 250, though they said it was 265, she rushed back to her cabin and cried).

Children's Programs

na

Service and Staff

5 out of 5
They tried to be incredible and were.

Ship Quality

4 out of 5
While some of the ship's designs made you just shake your head why (!?! ugly chandelier, no locker-room for gym, hot tubs isolated a floor above pools, no adult space) - they kept the ship immaculately clean.

Cabin / Stateroom

4 out of 5
Was a good room but small - paid more for Studio then told that I could upgrade (if I had just selected an oceanview or larger plain inside cabin) - they had trouble with air-conditioning (hot all the time)

Ports of call

Southampton (London), England

5 out of 5
Convenient, easy access from train station.

New York, New York Did not visit port

Disembarkation

4 out of 5
They usually provide a final cost print out the night before - this time I got nothing and when I approached the Guest Services it was beyond crowded. Getting off the ship was no problem.

Traveler Photos

Speedway with Limits (if you're heavy) Indian Food Selection - Vegetarian Option Indian Food Selection - Vegetarian Option Indian Food Selection - Vegetarian Option Crab Legs & Shrimp everywhere
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