The Trip from Hell

Item: Norwegian Dawn
Rating: 3.2
Author: justicecrg29

Norwegian Dawn Cruise Review to Bermuda

justicecrg29

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 54

Overall rating:

3.2 out of 5

Verified Review

7 Night Bermuda (New York Roundtrip)

Sail date: November 02, 2019

Ship: Norwegian Dawn

Cabin type: Inside

Cabin number: 12009

Traveled as: Large Group

Reviewed: 5 years ago

Review summary

Horrible. Please do not go. I took videos that can not be uploaded showing you that the toilets didn’t work 4 times.

Embarkation

1 out of 5

The worst. Waited over 2hours

Ship experiences

Food and Dining

5 out of 5

Food Great. Service Slow

Onboard Activities

3 out of 5

Went to the jacuzzi

Entertainment

5 out of 5

The shows were great

Service and Staff

1 out of 5

To slow. They put a comforter with dry blood on it. The toilet didn’t work 4 times

Ship Quality

2 out of 5

I constantly seen the staff drying up water from floods.

Cabin / Stateroom

1 out of 5

Was ok until the housekeeper put the dirty bloody comforter on the bed. He didn’t clean the room. And he claim he did.

Ship tip

Don’t Go.

Thumbs up

Ports of call

New York, New York

5 out of 5

I live in New York it is fine

Thumbs Up 0

Royal Naval Dockyard, West End, Bermuda

5 out of 5

I love Bermuda but it rained everyday

Thumbs Up 0

Disembarkation

5 out of 5

It was Great because I took my bags off myself

Traveler Photos

Dry Blood on the Comforter which was on the top bunk bed.

Old Safe. It didn’t work. I had to leave my belongings with my cousin on her room. Was told I can leave it at Guest Services.

6 Comments

Gwbigdog 2 years ago

Thanks for sharing your cruise with us.

Thumbs Up 0

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jjlen11 5 years ago

My April cruise also had toilet issues and with each call to Guest Services worse treatment.... now I don’t even get cruise solicitation from Norwegian after I mentioned it in my survey!

Thumbs Up 0

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kpalmer1 5 years ago

Wow that’s crazy

Thumbs Up 0

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mandysbigdaddy 5 years ago

We going in 54 days also. Second time on ship. Loved the first time. Hope it gets better.

Thumbs Up 1

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Franklin2020 5 years ago

Will be going in 54 days. Dawn is one of my favorite ships, sailed twice before. Never an issue, sorry you had a bad time

Thumbs Up 0

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Cruiserike0322 5 years ago

So sorry

Thumbs Up 0

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