Worst trip ever
Norwegian Dawn Cruise Review to Bermuda
7 Night Bermuda (New York Roundtrip)
Sail date: November 02, 2019
Ship: Norwegian Dawn
Traveled as: Family (older children)
Reviewed: 4 years ago
Review summary
Boarding the ship was awful, we waited three hours to board due to ship not being ready and computer failure. We were told that when we arrived to the ship we could get two different beverage packages due to one cabin member being a diabetic, we were not told that we needed an original document stating so, as a result we had to purchase two drink packages were one one of us drank alcohol. After day two of the cruise we were served the same food for the balance of the cruise which became dried out and stale. We were served Chinese food most of the trip for lunch and dinner. There was basically no entertainment or things to do because the daily fliers were wrong and there were no announcements telling us what was going on or where the things that did happen where they were taking place. We were served cold food when it was suppose to be hot. I was in one of three cabins with other family members, one of the other cabins had a bathroom drain backup and all they did was wash it back down the same drain, no-one came to properly clean it or sanitize the bathroom floor after that. I will never use this cruise line again or recommend it to anyone, as a matter of fact everyone that has asked me about this cruise was given the same report as I am telling you now. Thank you for a miserable time.Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Boarding the ship was awful, we waited three hours to board due to ship not being ready and computer failure. We were told that when we arrived to the ship we could get two different beverage packages due to one cabin member being a diabetic, we were not told that we needed an original document stating so, as a result we had to purchase two drink packages were one one of us drank alcohol. After day two of the cruise we were served the same food for the balance of the cruise which became dried out and stale. We were served Chinese food most of the trip for lunch and dinner. There was basically no entertainment or things to do because the daily fliers were wrong and there were no announcements telling us what was going on or where the things that did happen where they were taking place. We were served cold food when it was suppose to be hot. I was in one of three cabins with other family members, one of the other cabins had a bathroom drain backup and all they did was wash it back down the same drain, no-one came to properly clean it or sanitize the bathroom floor after that. I will never use this cruise line again or recommend it to anyone, as a matter of fact everyone that has asked me about this cruise was given the same report as I am telling you now. Thank you for a miserable time. This was a complete waste of my money and it was not the Christmas gift I had planned for my adult children. As this was my treat to them.
Ports of call
New York, New York Did not visit port
Royal Naval Dockyard, West End, Bermuda