A good, relaxing cruise

Cruises: 7+ cruises

Review: 1

Helpful Votes: 50

Review summary

Over all a really nice getaway (if you live in Boston) and great cruise to relax - no rushing around. NCL did a good job refub'ing the ship and adding the Mexican specialty. Bermuda is nice as they don't rush the ship - very laid back but attentive. not prefect but very good. Three issues which degraded the experience: 1. The quality of the restaurants varied greatly. a. Specialty: We had excellent experiences at Moderno, Le Bistro, Los Lobos (a great addition) and the Teppanyaki house, while Cagney’s, our favorite last time, was abysmal (food was embarrassingly bad – right down to the sides). b. Main: Aqua (dinner) varied dish to dish (poor presentation, composition and taste on Cordon Bleu, good Carbonara). The Venetian lunch was very good. Bamboo (dinner) was also very good. 2. Entertainment was difficult to see. a. Stardust Theater was often over capacity for the later shows as people attending the early show remained in their seats through both performances, thus preventing access to those who came later (e.g. after dinner). We missed all but the first performance due to this issue. 3. Exchanging monies a. Guest Services would not exchange Bermudian dollars once we left Bermuda. They were willing to exchange some currencies (e.g. CDN for US, CDN for GMB) but not the country we just left. It seemed a bit self-serving. On the positive side: 1. The customer facing staff – ALL the staff – were exemplary! Very helpful and accommodating at every turn – always a smile and a “how to”, not “why not”. They are a true credit to the organization. I can only presume the issues we faced are dictated or uncontrolled by management.

Embarkation

Ship experiences

Food and Dining

Onboard Activities

Entertainment

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

Royal Naval Dockyard, West End, Bermuda

Disembarkation

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