My Nightmare on Norweigen Dawn
Norwegian Dawn Cruise Review to Bermuda
Boston, USA / Boston, USA
Sail date: October 21, 2016
Ship: Norwegian Dawn
Cabin type: Balcony
Cabin number: 9528
Traveled as: Singles/Friends
Reviewed: 8 years ago
Review summary
well, it didn't start off good at all-had no wheelchairs, which I needed one for Pam. They said she should have brought her own. When wanted one from room or whever we were on ship had to wait 1/2 hr not good. We had a room that was so far away from the elevator, by the time we got there wanted to go back to room. Now keep in mind no wheelchair. After 2 days Pam called to get different room right next to elevator which was great and bigger. Still, had to pack everything up to go to new room, it was a nightmare. These peopleor should I say some of them need to listen to passengers, they don,t. Hear what they want too. I fell on board waves were like14 feet going there. I slammed into the wall and fell. My arm looks like a huge tatoo how embarrasing in Bermuda with bathing suit on, and a huge tatoo which I would never get. I was so upset about this they didn't care. I needed a Drs. note to get $100 back for Pam, she booked an excursion and I couldn't go, wasn't feeling well. Needless went to Drs. saw nurse she couldn't give me a note to get money back, she saw my arm and couldn't believe it. Said I would have to fill out complaint, to some tests and check blood for alcohol. Please, I'm on a cruise, duh. So upset left office, needles to say Pam didn't get her $100 back. They were ********** about it, even spoke with supervisor, no can do without Drs. note, unbelievable. I gave Pam back her money, I felt soooo bad for her. They didn't care. Other than rudeness, the ship was absolutely beautiful, so was Bermuda. You had so much food which was great and entertanment was great, loved it. Getting off was a nightmare too. Oh well. it's not your fault, I'm not blaming Vac Outlet at all, they need to listen to people. I don't usually bitch about things, that's not me, i'm a happy person. Well I have to say my true colors came out, so mad. I learned alot from the cruise, you can't always be nice to people, just a waste of time, doesn't pay that's for sure and I am agood person and basically I got screwed, royally. Trip woke me up, guess that's a good thing, lol.I know you won't want to use this review, but had to get this off my c
chest. Ya know I would go again, this was my 1st cruise, next time I'll know better. Have a good day. Michele
Oh, by the way they wouldn't let me take their survey I wasn;t truthful with them I guess, I don't lie. I respect people the way I want to be respected. I could go on, but won't ruin your day, lol okay?
Ship experiences
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21 Comments
carrirth 8 years ago
batch123 8 years ago
carrirth 8 years ago
tinaortiz 8 years ago
ptheberge 8 years ago
scrnolatas 8 years ago
My husband required wheelchair assistance before he purchased an electric wheelchair. Wheelchair assistance and handicap rooms are something you should have inquired about when you booked your cruise. The cruise lines we have sailed on over the past 10 years have ALWAYS been very accommodating. My only complaint is that it's very difficult to get on and off at tender ports for my husband, so he generally elects to not disembark. I would like to see a better way for handicap passengers to be able to disembark at tender ports. Make sure to book early if you have special needs/requests. They will meet your needs, if they know about them ahead of time.