Norwegian Dawn Cruise Review to Bermuda

Contributor Level: Purser

Experience
2-3 cruises

Review
1

Helpful Vote
1

3 out of 5

Overall Experience

Sail Date: July 10, 2015

Reviewed: 1 year ago

Traveled As: Family (older children)

Room Type: Inside

Trip: 7/10th to 7/17

Pros: Nightly Entertainment shows, Foods, Services especially house keeping staffs, Check-in/Check-out processes.

Cons:  Ship shows wear, tear and old. Room cleanness.  Annoying photographer keeps taking pictures everywhere, especially at main dining rooms every night. Service Staffs may need some time-off while on ship, they looks tired and less friendly (most of them work for 8 months straight, no days off...too much)

Food and Dining
Service and Staff
Entertainment
Children's Programs
Onboard Activities
Destinations and Excursions
Ship Quality
Embarkation and Disembarkation
Cabin / Stateroom
Horrible musty smell when first checking a room. Inform the housekeeping staff, they attempted to clean again..no luck. Contact the service desk and head of housekeeping, they changed the entire bed, clean a room again. They are very responsive to rectify the issue BUT they should do a thorough cleanup before guests arrived since they knew the issue.


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