Problem with stateroom unresolved for 4 days

Norwegian Dawn Cruise Review to Bermuda

Experience: 1 cruise (first)
Review: 1
Helpful Votes: 0

Overall Rating:

2 out of 5
Verified Review

Sail Date: October 17, 2014
Ship: Norwegian Dawn
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 3 years ago

The slats on our balcony were broken. One actually fell.  They banged against the ceiling and door.  We complained about not being able to sleep at night and asked for a room change.  Nothing was done until we were at our first port of call.

Food and Dining

5 out of 5

Onboard Activities

3 out of 5


3 out of 5

Children's Programs


Service and Staff

3 out of 5
Those that were good were great but the first person I spoke with did nothing to help accomodate and fix our stateroom problems. We asked for a new stateroom but she told us none were available but 4 days in all of sudden one became availale !!

Ship Quality

3 out of 5

Cabin / Stateroom

1 out of 5
balcony ceilng slasts were in need of repair and banged against the door and ceiling all night long.
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