Norwegian Dawn Cruise Review to Bermuda

Contributor Level: Purser

1 cruise (first)


Helpful Votes

2 out of 5

Problem with stateroom unresolved for 4 days

Sail Date: October 17, 2014

Reviewed: 2 years ago

Traveled As: Couple

Room Type: Balcony

The slats on our balcony were broken. One actually fell.  They banged against the ceiling and door.  We complained about not being able to sleep at night and asked for a room change.  Nothing was done until we were at our first port of call.

Ship Quality
Food and Dining
Cabin / Stateroom
balcony ceilng slasts were in need of repair and banged against the door and ceiling all night long.
Service and Staff
Those that were good were great but the first person I spoke with did nothing to help accomodate and fix our stateroom problems. We asked for a new stateroom but she told us none were available but 4 days in all of sudden one became availale !!
Children's Programs n/a
Onboard Activities
Destinations and Excursions
we got rerouted to Nassau which is not a great spot.

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