Norwegian Dawn Cruise Review to Bermuda

Contributor Level: Purser

2-3 cruises


Helpful Votes

3 out of 5

Disappointed at the start

Sail Date: May 23, 2014

Reviewed: 3 years ago

Traveled As: Couple

Room Type: Balcony

It took me years to convince my husband to go on a cruise ,as we were waiting in line to register and get our room key we were told to go to this gentleman who had no one in front of him. The man was very pleasant and he started to do my paperwork, and then this other employee came up to us with another couple and said to the gentleman what are you doing these people are my VIPs your suppose to take care of them first. So my husband and I were very embarrassed and offered to go back in line the couple was very nice and were very appoligenic as were we,  this was a horrible experience my husband would not pay that much money to be treated like that again. I do hope this letter will stop any else to go threw that .    Thank you for letting me vent.   Celeste riordan


Ship Quality
Food and Dining
Service and Staff
Children's Programs
Onboard Activities
Destinations and Excursions
Cabin / Stateroom
Needs to be updated carpet stains balcony needs update


Update rooms and decks

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