Disappointed at the start

Norwegian Dawn Cruise Review to Bermuda


Contributor Level: Purser
Experience: 2-3 cruises
Review: 1
Helpful Votes: 3

Overall Rating:

3.0 out of 5
Verified Review

Sail Date: May 23, 2014
Ship: Norwegian Dawn
Cabin Type: Balcony
Cabin Number: 10158
Traveled As: Couple
Reviewed: 3 years ago

It took me years to convince my husband to go on a cruise ,as we were waiting in line to register and get our room key we were told to go to this gentleman who had no one in front of him. The man was very pleasant and he started to do my paperwork, and then this other employee came up to us with another couple and said to the gentleman what are you doing these people are my VIPs your suppose to take care of them first. So my husband and I were very embarrassed and offered to go back in line the couple was very nice and were very appoligenic as were we,  this was a horrible experience my husband would not pay that much money to be treated like that again. I do hope this letter will stop any else to go threw that .    Thank you for letting me vent.   Celeste riordan

 

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Children's Programs

5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5
Needs to be updated carpet stains balcony needs update

Ship Tip

Update rooms and decks

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