Norwegian Dawn Cruise Review to Bermuda

Contributor Level: Deck Hand

4-6 cruises


Helpful Votes

2 out of 5

Have had much better cruise experiences

Sail Date: July 29, 2011

Reviewed: 5 years ago

Traveled As: Family (older children)

Room Type: Balcony

Older ship, small but clean, very small pool. Extremely poor customer service, on second day of cruise had a flood in one of our four cabins due to a burst pipe, NCL was only going to dry it out with towels and fans, had to fight to have our kids moved to another cabin. No upgrade although ship was not full. Gave kids in this cabin each free meal @ upgraded restaurant but only after contacting guest services manager. Also felt like we were "nickel and dimed", there was a large fee for almost everything.

Pros: Bermuda

Cons: NCL cruiselines

Recommends Norwegian Dawn? No.

The shows were good but most other activities were an additional fee.
Ship Quality
Womens bathroom near pool kept over flooding
Food and Dining
If you wanted to eat at the "freestyle" dining, the food was mediocre. If you wanted to upgrade to a nicer restaurant, fees applied per person ($10-$25)> Food was good at those upgrades but...why should anyone have to pay so much extra to receive better food?
Cabin / Stateroom
Service and Staff
All staff except guest services were extremely friendly and helpful.
King's Wharf, Bermuda
not enough time on the island, too much time at sea
Don't Miss: rum swizzle cruise

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