Have had much better cruise experiences
Norwegian Dawn Cruise Review to Bermuda
Sail date: July 29, 2011
Ship: Norwegian Dawn
Cabin type: Balcony
Traveled as: Family (older children)
Reviewed: 13 years ago
Review summary
Older ship, small but clean, very small pool. Extremely poor customer service, on second day of cruise had a flood in one of our four cabins due to a burst pipe, NCL was only going to dry it out with towels and fans, had to fight to have our kids moved to another cabin. No upgrade although ship was not full. Gave kids in this cabin each free meal @ upgraded restaurant but only after contacting guest services manager. Also felt like we were "nickel and dimed", there was a large fee for almost everything.Ship experiences
Food and Dining
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ports of call
Pros: Bermuda
Cons: NCL cruiselines
Recommends Norwegian Dawn? No.
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