I won’t book with Norwegian again! It will be Royal Caribbean from now on!!!
4 out of 5
Embarkation went smooth. Arrived at Port Canaveral at 11:30 am and was onboard by 12:30 pm. We love going out of this Port.
Food and Dining
2 out of 5
Where do I start? First off, coronovirus protocol was set. Lots of hand washing and alcohol sprays. You could not get your own plate, silverware or food. Everything had to be handed to you and they got your food even on buffet in the Garden Cafe. Food was poor in our opinion and they should take notes from Royal Caribbean. There was no variety on the buffet - it was the same thing every day. Specialty Dining - we ate in Cagney’s, Le Bistro and Moderno. Cagney’s filet was overcooked and food was bland. Service was mediocre. Le Bistro - first off, the two hostess were rude so that set the tone. The food was good. We weren’t notified that you have to use the first two names
people on the reservation are only allowed to use specialty dining. Moderno - Brazilian Steakhouse. Food was really and service was excellent. Chicken, Steak, and lamb!
1 out of 5
Due to the Coronovirus, most of the activities for kids/teens were shutdown. No rock climbing wall, no mini golf, no basketball, no ropes course. 2 Pools and they are very small.
4 out of 5
Burn the Floor and Six were great. The Band in Syd Norman’s Pour House called Switch were beyond amazing!!! I would go see them every night if they played. 80’s band that totally rocked!!
Service and Staff
3 out of 5
The Bartenders were great - hands down! Our room steward Ronaldo was excellent! I just had a problem with anyone in customer service at the pursers desk and the hostess at Le Bistro.
3 out of 5
The ship is laid out so poorly. The smell of cigarette smoke from the casino on Deck 7 is throughout the ship. They do their best to mask it but it really doesn’t help. During this time, more cleaning was done which I appreciate.
Cabin / Stateroom
4 out of 5
Don’t book this ship! If u must, book everything early - excursions, shows and dining.
We love Cozumel but didn’t get to make it off the ship this time because of the long lines waiting. They didn’t call our Tender Number until 1:20 and it wasn’t worth it. There were 9 ships in port this day!!
Disembarking from the ship at each port was a madhouse and so disorganized. We waited 2 hours to get off the ship and 3 hours to get back on not leaving enough time to enjoy each port. They really needed to start with the elderly, people in wheelchairs and scooters, our veterans and those with small children. They didn’t take into account of the heat that everyone endured during this time.
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