Won’t book Norwegian again

Norwegian Breakaway Cruise Review

Cruises: 7+ cruises
Review: 1
Helpful Votes: 7

Overall rating:

3.3 out of 5
Norwegian Breakaway

7 Night Western Caribbean (Port Canaveral Roundtrip)

Sail date: March 07, 2020

Ship: Norwegian Breakaway

Cabin type: Suite

Cabin number: 9228

Traveled as: Family (older children)

Reviewed: 1 year ago

Review summary

I won’t book with Norwegian again! It will be Royal Caribbean from now on!!!

Embarkation

4 out of 5
Embarkation went smooth. Arrived at Port Canaveral at 11:30 am and was onboard by 12:30 pm. We love going out of this Port.

Ship experiences

Food and Dining

2 out of 5
Where do I start? First off, coronovirus protocol was set. Lots of hand washing and alcohol sprays. You could not get your own plate, silverware or food. Everything had to be handed to you and they got your food even on buffet in the Garden Cafe. Food was poor in our opinion and they should take notes from Royal Caribbean. There was no variety on the buffet - it was the same thing every day. Specialty Dining - we ate in Cagney’s, Le Bistro and Moderno. Cagney’s filet was overcooked and food was bland. Service was mediocre. Le Bistro - first off, the two hostess were rude so that set the tone. The food was good. We weren’t notified that you have to use the first two names people on the reservation are only allowed to use specialty dining. Moderno - Brazilian Steakhouse. Food was really and service was excellent. Chicken, Steak, and lamb!

Onboard Activities

1 out of 5
Due to the Coronovirus, most of the activities for kids/teens were shutdown. No rock climbing wall, no mini golf, no basketball, no ropes course. 2 Pools and they are very small.

Entertainment

4 out of 5
Burn the Floor and Six were great. The Band in Syd Norman’s Pour House called Switch were beyond amazing!!! I would go see them every night if they played. 80’s band that totally rocked!!

Service and Staff

3 out of 5
The Bartenders were great - hands down! Our room steward Ronaldo was excellent! I just had a problem with anyone in customer service at the pursers desk and the hostess at Le Bistro.

Ship Quality

3 out of 5
The ship is laid out so poorly. The smell of cigarette smoke from the casino on Deck 7 is throughout the ship. They do their best to mask it but it really doesn’t help. During this time, more cleaning was done which I appreciate.

Cabin / Stateroom

4 out of 5

Ship tip

Don’t book this ship! If u must, book everything early - excursions, shows and dining.

Ports of call

George Town, Grand Cayman

5 out of 5
Our favorite stop - absolutely gorgeous and we’ve been there 20 times!!

Cozumel, Mexico

5 out of 5
We love Cozumel but didn’t get to make it off the ship this time because of the long lines waiting. They didn’t call our Tender Number until 1:20 and it wasn’t worth it. There were 9 ships in port this day!!

Ocho Rios, Jamaica

1 out of 5
This port was the slum of the earth. It was nasty and nothing there. We were offered weed 11 times in a two hour period.

Port Canaveral, Florida

5 out of 5

Disembarkation

1 out of 5
Disembarking from the ship at each port was a madhouse and so disorganized. We waited 2 hours to get off the ship and 3 hours to get back on not leaving enough time to enjoy each port. They really needed to start with the elderly, people in wheelchairs and scooters, our veterans and those with small children. They didn’t take into account of the heat that everyone endured during this time.

Traveler Photos

Mini suite mid ship deck 9
Was this review helpful? 7

11 Comments

Leave a comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Other reviews of this sailing