Great Voyage to Bermuda

Norwegian Breakaway Cruise Review to Bermuda

charlotte49

Contributor Level: Purser

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 11

Overall rating:

4 out of 5

Verified Review

7 Night Bermuda (New York Roundtrip)

Sail date: May 28, 2017

Ship: Norwegian Breakaway

Cabin type: Balcony

Cabin number: 14108

Traveled as: Couple

Reviewed: 7 years ago

Review summary

Yes I would recommend this cruise line and the ship to many people. The crew was very willing to help.

They repaired our suitcase that was broken when placed on the ship by the dock workers.

It would be nice for first time travelers with NCL that they work have an meeting to explain how things work. For example: the TV in your room, info you use to book dinner, shows. We did not know the shows were limited seating. We did not know we could go to the Garden Cafe for lunch when we came on the Ship.

Vuk Malobabic Hotel director is hands on. You will see him on and about the ship and is willing to help in any way he can. He is right out there with his staff. Our stateroom was beautiful and clean. NCL customer service has a very good staff.

Debarkation is one that needs help. I like the free style, but they seem to only have one way off. 4500 people can not get off the ship timely. It is a long process.

Ship experiences

Food and Dining

5 out of 5

Most of the food was tasty. There was plenty of it.

Onboard Activities

3 out of 5

Entertainment

5 out of 5

We did no seat were limited. Most show were booked by time we know.

Children's Programs

3 out of 5

Service and Staff

5 out of 5

Rowena our room steward. Vuk Malobabic the man in charge of the Hotel. Friendly, Very sincere, helpful and true to his word.

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Very very nice room. Clean, a lot of room for our things and for us. Nice bathroom, it has shampoo, hair conditioner,body lotion, liquefied soap, and bar soap. Many towels. Queen size bed.

Ship tip

The Manhattan Room is the best for dinning.

Thumbs up

Ports of call

New York, New York

2 out of 5

Royal Naval Dockyard, West End, Bermuda

3 out of 5

7 Comments

Gwbigdog 2 years ago

Thanks for sharing your cruise with us.

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charlotte49 7 years ago

Has anyone had a bad experience with DI. They a poor customer service team. They write nice emails but they take a long time to do anything about the money they over charged you.

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lima77 7 years ago

@brat81978 yes he is he took the time to take a pic with me while I was squealing like a teen at a concert!! lol my husband asked cuz he couldn't take it anymore haaa

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brat81978 7 years ago

lol Lima yeah he is! And super sweet too!!

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esm54687 7 years ago

unfortunately...... NCL has to get 4500 people off a ship to a terminal they didn't design or have operational control over..... not to mention that US Customs can man as little or as many agents to process these 4500 people which is typically the reason for the backups and delays.

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cece1951 7 years ago

You bring up valid points. My only suggestion is look online before your cruise and see what is available to book ahead of time. Also you can call the reservations dept. and order eggcrate mattresses, extra pillows, fridge if you do not have one and bench for your shower. As for lunch now you know. Every cruise line has a buffet open for lunch the day of embarkation.

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lima77 7 years ago

Vuk is gorgeous!! You forgot to mention that!!! lol

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Other reviews of this sailing

Ncl breakaway to Bermuda

Very good...very satisfied!!