The Greyhound (Bus Line) of the Seas

Norwegian Breakaway Cruise Review to Bermuda


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 5

Overall Rating:

2.0 out of 5
Verified Review
Bermuda - New York
Sail Date: October 02, 2016
Ship: Norwegian Breakaway
Cabin Type: Balcony
Cabin Number: 14862
Traveled As: Family (young children)
Reviewed: 11 months ago

NCL essentially runs a bus service, in this case to Bermuda.  They provide the transportation and you decide how upscale and entertaining you want the trip to be.  NCl offers the bare bones, but for a price you can upgrade the experience.

 

Much like taking a Greyhound bus, it may not be for everyone but it gets you where you want to go.  Bringing children is not ideal as their kids camp services are limited and were not enjoyed by the 4 children, ages 9-12, that I traveled with but as a parent I could have forced them into the program for the few hours per day it was available (I did not).  The clientele was mostly local NY/NJ couples without kids (young couples or retirees).

 

The Cruise Director and staff tried to entertain but pale in comparison to other more "full service" cruise lines.  Overall the crew does not seem to be enjoying themselves and it is obvious they are working rather than trying to portray a fun environment for the passengers.  NCL seems to try and create an artificial demand through their reservation system for dining and entertainment but it offers little value and we ended up waiting in line or even have our reservations given away causing us to have to wait for another available table.  We never received and explanation or apology.

 

Overall, with a little more effort this cruise could be much more enjoyable, but as I said.  It gets you to Bermuda or wherever you are going but it will be up to you to make it enjoyable.

Food and Dining

3 out of 5
Food is OK. Premium dining and reservation system is hardly worth the effort or price.

Onboard Activities

1 out of 5
Just really wasn't fun or inclusive.

Entertainment

3 out of 5
Just lacking quality.

Children's Programs

1 out of 5
Forced Fun. Kids were not allowed any freedom to do what they wanted, the staff was not kind, and the hours were not convenient. None of the 4 kids enjoyed it and 2 only participated one time, the other 2 only a couple times.

Service and Staff

1 out of 5
We had 2 excellent servers but no one else would get better than average review with most being below average.

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Good cabin with a larger balcony. Good location to dining and breakfast.

Ship Tip

Keep your expectations low and you will not be disappointed.

3 out of 5
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