Lounge Chair Problems

Norwegian Breakaway Cruise Review to Bermuda


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 3

Overall Rating:

3.0 out of 5
Verified Review

Sail Date: July 24, 2016
Ship: Norwegian Breakaway
Cabin Type: Suite
Cabin Number: 11788
Traveled As: Family (older children)
Reviewed: 1 year ago

We had two cabins on this cruise - 11778 and 11734.  This was our fourth Norwegian cruise and we never experienced problems getting a lounge chair like we did on this cruise.  It was horrible.  People were putting towels and other personal items on chairs at 6:00 am or earlier then they left the ship and didn't return until the afternoon so these chairs were taken but unoccupied all day. The staff did nothing to stop this.  It was impossible to get a chair unless you got up at 5:00 am and looked for one.  Also, I never saw the pools as overcrowded as they were on this cruise.  You couldn't get near them.  There were too many passengers on this ship.  Even our mini suite was much smaller than usual.  Looks like they cut down on the square footage. I am seriously considering going on a different cruise line next time.  I spoke to many people on the ship that was cruising for the first time.  They said NEVER AGAIN on Norwegian.  It was such a bad experience with the lounge chair situation and the overcrowded pools.  It got so bad that people were fighting over the chairs. I never saw anything like this before.  Another thing that was a problem was that most of the staff's english was so poor that you couldn't understand what they were talking about.

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

Our cabin was small for a mini suite. Our steward, Lawrence, was excellent and took very good care of us. The carpet wasn't very clean. Should be replaced

Ship Tip

Bring your own lounge chair ha ha

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