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Norwegian Breakaway Cruise Review to Bermuda

Experience: 7+ cruises
Review: 1
Helpful Votes: 19

Overall Rating:

1 out of 5
Verified Review

Sail Date: July 24, 2016
Ship: Norwegian Breakaway
Cabin Type: Oceanview
Cabin Number: 12702
Traveled As: Large Group
Reviewed: 1 year ago

I would never cruise NCL again. The staff was not very customer service orientated. They lied about different things that they promised us. It was my sister and brother in laws anniversary and they had the sweetheat package and they never delivered any of the things that they paid for. Also they charged a fee for just about everything. they only had to shows that were free throughout the whole 7 days! Also bathrooms kept getting stopped up in my room. I didn't like this cruise line at all. I had a good time because of my family and the people I was with but we have all decided to opt out of ever doing ncl again!


Food and Dining

5 out of 5

Onboard Activities

1 out of 5
you had to pay for a lot of things


1 out of 5
2 free shows the same ones over and over again on 7 day cruise ship not good!

Children's Programs

3 out of 5

Service and Staff

1 out of 5
They need training on how to have better customer service.

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5
Very small and bathroom kept getting stopped up

Ship Tip

Do another ship!

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