Norwegian Breakaway Cruise Review to Caribbean - Bahamas

Contributor Level: Third Mate

7+ cruises


Helpful Votes

3 out of 5

Not So Good

Sail Date: December 13, 2015

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Balcony

The entertainment was wonderful with the exception of the DJ blasting his bass to the degree that our bed shook!  We were on the 14th floor and on back to back nights couldn't sleep until the DJ was done (1:00 a.m.).  Yes, we did notify guest relations via telephone the first night (twice) and then on night #2 personally went down at 11:30 and then again at 12:15 a.m. and asked them to please decrease the bass.  We might be able to sleep through loud music, but we can't sleep with a room that is vibrating due to the obnoxious bass blasting.  Evidently there wasn't anything that could be done to stop the bass.  We weren't the only ones impacted - in speaking with others they had chosen not to go to guest services but were going to use their travel agent, Travelocity, facebook etc to voice their complaints. 

Cabin / Stateroom
With the exception of the DJ's loud music (specifically booming bass) until 1:00 a.m. keeping us awake - the cabin was spacious and clean. Our grandson traveled with us and he slept comfortably on the couch.
Embarkation and Disembarkation
Embarkation was a disaster - no sign of organization random boarding. They called group 5 and then someone came and told us to go ahead and get on - we were group 46! Disembarkation was wonderful - we did it on our own.
Ship Quality
Ship was clean (it is also very new).
Destinations and Excursions
Onboard Activities
Children's Programs
Other than the DJ blasting his bass until 1:00 a.m. and keeping passengers awake on Deck 14 Aft - the entertainment was very good.
Service and Staff
Food and Dining


Don't book a room on the Aft portion of the ship for the top floors unless you tend to stay up until 1 in the morning.

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