Norwegian Breakaway Cruise Review to Bermuda

Experience
2-3 cruises

Review
1

Helpful Votes
0

1 out of 5

Be cautious of boat expenditure

Sail Date: August 16, 2015

Reviewed: 1 year ago

Traveled As: Family w/young children

Bermuda is beautiful but I will never go back to this cruise line.  The boat is too big and service is poor.  Dining choices don't' really change much.

 

Their misleading crew about boat credits really made me upset.  We received $300 dining credit from cruise agent for our group of 6 people.  The customer service on the boat told us the credits can be applied toward ice bar and even gift shops.  I was delighted and spent them on bars and some gifts, but only received $300 charges after the cruise.   The customer relation is also run by people who doesn't show much passion about customer satisfaction, and only directed me back to my ticket agency, even though it is a mistake made by the cruise crews. 

 

Ship Quality
Destinations and Excursions
Onboard Activities
Entertainment
Service and Staff
Food and Dining


Was this review helpful?

Be the first to comment


Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Anonymous



*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.

Back to Top