Poor organization

Norwegian Breakaway Cruise Review to Bermuda


Contributor Level: Purser
Experience: 2-3 cruises
Review: 1
Helpful Votes: 8

Overall Rating:

2.0 out of 5
Verified Review

Sail Date: July 12, 2015
Ship: Norwegian Breakaway
Cabin Type: Balcony
Cabin Number: 14798
Traveled As: Large Group
Reviewed: 2 years ago

We had taken this cruise last May of 2014 and our kids loved it.. as well as us. This year we decided to go in July. It was unbelievably crowded and unorganized. To get a chair near the pool you would need to be there by at least 6am... and that didn't guarantee a seat as people had already come and claimed their area by throwing towels on 10-16 chairs at a time. Most of them never even came back. But we didn't feel it was our duty to move belongings. We also had the full drink package. You are only able to order 2 drinks at a time for some reason... The bartenders were fantastic.. but they could not possibly keep up with the orders as they had to constantly fill out receipts for every person that came to the bar... We were 16 adults so that meant that 8 people would need to come order drink for the the bunch...  Dinner reservations were always booked to capacity, unless you wanted to eat at 10:30pm. Very disappointed. 
We were told last May that the boat was at full capacity, but there wasn't nearly as many people as this time... The boat is also getting extremely run down. Stateroom  had a lot of minor things that were broken in the room... i.e. drain plugs, lights, drawers cracked, breakers tripping, TV remote broken, shower door.

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Children's Programs

5 out of 5

Service and Staff

3 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

3 out of 5
Stateroom had a lot of minor things that were broken in the room... i.e. drain plugs, lights, drawers cracked, breakers tripping, TV remote broken, shower door.
5 out of 5
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