Norwegian Breakaway Cruise Review to Bermuda

Contributor Level: Purser

Experience
2-3 cruises

Review
1

Helpful Votes
4

2 out of 5

Poor organization

Sail Date: July 12, 2015

Reviewed: 1 year ago

Traveled As: Large Group

Room Type: Balcony

We had taken this cruise last May of 2014 and our kids loved it.. as well as us. This year we decided to go in July. It was unbelievably crowded and unorganized. To get a chair near the pool you would need to be there by at least 6am... and that didn't guarantee a seat as people had already come and claimed their area by throwing towels on 10-16 chairs at a time. Most of them never even came back. But we didn't feel it was our duty to move belongings. We also had the full drink package. You are only able to order 2 drinks at a time for some reason... The bartenders were fantastic.. but they could not possibly keep up with the orders as they had to constantly fill out receipts for every person that came to the bar... We were 16 adults so that meant that 8 people would need to come order drink for the the bunch...  Dinner reservations were always booked to capacity, unless you wanted to eat at 10:30pm. Very disappointed. 
We were told last May that the boat was at full capacity, but there wasn't nearly as many people as this time... The boat is also getting extremely run down. Stateroom  had a lot of minor things that were broken in the room... i.e. drain plugs, lights, drawers cracked, breakers tripping, TV remote broken, shower door.

Food and Dining
Service and Staff
Entertainment
Children's Programs
Onboard Activities
Destinations and Excursions
Ship Quality
Embarkation and Disembarkation
Cabin / Stateroom
Stateroom had a lot of minor things that were broken in the room... i.e. drain plugs, lights, drawers cracked, breakers tripping, TV remote broken, shower door.


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