Breakaway does not meet expectations

Unable to sleep at night. It sounded like furniture was being scraped across the floor above us.The noise continued until at least 2:00 A,M. each night. Could not get into the theater without prior reservations. The theater seats are so uncomfortable that we only went to one show and the music was so loud it required earplugs. What happened to the lobster? one night I ordered shrimp ans beef brisket. Brisket was delicious, however there were exactly two shrimp. Up in the Garden Cafe I told the room captain the although the tables were being cleared, they were not being washed between guests. When I requested a table be washed so that we could sit and enjoy our meal, he promptly turned his back and walked away. Many drink and ice dispensers did not function. When we told anyone about the problem the answer was always the same, Use the one at the other end. Not easy when carrying a plate of food in a very crowded room. Oh how the ads bragged on the rope course and rock wall. Good luck with that! They are closed more than they are open. We are not novice cruisers and at least five have been with NCL. We Will Think twice before sailing with NCL again.