TWO BAD EXPERICENES ON NCL BREAKAWAY

Cruises: 7+ cruises

Reviews: 2

Helpful Votes: 41

Review summary

Last year, we hit a whale and it took us over 4 hours to get off the Breakaway. We were told one lame excuse after another; never the truth.

This year, we arrived early since we had priority boarding and had to wait two hours to board. Our first night out was uneventful. The next morning we had breakfast, walked the ship, went to the casino, and had lunch. When we got back to our stateroom on the fifth floor, aft (rear) of ship, we noticed that our room a terrible odor. Our room steward reported to his supervisor and we reported to the front guest service desk. We were told if would be corrected in 30 minutes to about an hour. They LIED, it took them over 12 hours to correct the problem. Our stateroom is above the septic tank on this ship and the septic system was emptied in NY and not re-hooked up properly, therefore after the first night and one morning of cruising, the sewage smell between our stateroom and our neighbors was unbearable. We were told there was no other cabin available on the ship except for an inside cabin across our room, which also smelled. This is a hell of a way to treat a PLATINUM MEMBER. It ruined the rest of our cruise as we both became quite sick with bacterial infections.  On the next day, Monday,  our Doctor gave us antibiotics for our bacterial infection.   

Ship experiences

Food and Dining

Onboard Activities

Entertainment

Children's Programs

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

New York, New York

Port Canaveral, Florida

Great Stirrup Cay (Cruise Line Private Island), Bahamas

Nassau, Bahamas

Other reviews of this sailing