over crowded, over charged, rude

Norwegian Breakaway Cruise Review to Bermuda


Contributor Level: Third Mate
Experience: 2-3 cruises
Review: 1
Helpful Votes: 19

Overall Rating:

1.0 out of 5
Verified Review

Sail Date: September 21, 2014
Ship: Norwegian Breakaway
Cabin Type: Inside
Cabin Number: 5100
Traveled As: Singles/Friends
Reviewed: 3 years ago

My experience on the Breakaway was to say the least disappointing.  There was never enough seating at most of the different venues, had to stand through most of the different activities. The service in the 24 hour dining was not only slow but also very rude, when severs were told an order was incorrect they argued instead of just correcting the order, they seemed under staffed.   Pool was way too small and not enough to handle amount of patrons on board.  My wife and I rented the vibe seating for 79.98 per person  the  week and were never informed it could be purchased on a day to day basis, the 3 days in Bermuda were a waste because we spent them on shore and did not use the facility at all. The absolute worst experience of the trip was disembarking the ship, It took literally two and a half hours. It was totally unorganized  through the whole process, it was a mass exit that was not only exhausting but also very dangerous. Tempers became heated and fights almost started between passengers, Norwegian Cruise Line dropped the ball. It was truly sad that we left the ship on such a bad note      

Food and Dining

1 out of 5
rude 24 hr service

Onboard Activities

1 out of 5
ober crouded

Entertainment

1 out of 5
not enough seating

Service and Staff

1 out of 5
rude 24 hr

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
1 out of 5
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