Never again......

Norwegian Breakaway Cruise Review to Caribbean - Bahamas

Cruises: 7+ cruises
Review: 1
Helpful Votes: 32

Overall rating:

2 out of 5
Verified Review
Norwegian Breakaway

7 Night Bahamas & Florida (New York Roundtrip)

Sail date: December 01, 2013

Ship: Norwegian Breakaway

Cabin type: Balcony

Cabin number: GTY

Traveled as: Couple

Reviewed: 10 years ago

Review summary

The interior of the ship is beautiful.  My husband and I are avid cruisers.....but because it is a new ship with NCL we thought the service would have improved from our other 2 sailings with them. This ship is very large, they have one large dinning room and 2 smaller "free" dinning options. There is always a wait because these dinning rooms are def not large enough to accomadate that many people.  This ship is so big you have to made reservations for the night time entertainment. Just awful....

We have sailed NCL twice before. NCL is the worst cruise line when it comes to customer serivce. Their teams are so very over worked that most of them seem tired all the time. NCL never ever has enough staff to maintain all the public areas or cabins. Most of the time the tables at the buffet are left with dirty plates, one afternoon after lunch I cleaned the dirty dishes so someone else was able to sit and eat, now that is not a big deal if this was no apart of the cruising expierence.  No forks and napkins were around, they were hard to find. It is not the staff's fault...NCL is directly to blame!

We said it before and now it is certain, we will never ever sail with this cruise line again.

Ship experiences

Food and Dining

3 out of 5
the food was def so-so

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

na

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Ports of call

New York, New York

3 out of 5

Port Canaveral, Florida Did not visit port

we paid to go to Coco Beach, what a mistake!!!

Great Stirrup Cay (Cruise Line Private Island), Bahamas

3 out of 5

Nassau, Bahamas

3 out of 5
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1 Comment

Gwbigdog    1 year ago

Thanks for sharing your cruise.

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