Overall good experience!

Norwegian Bliss Cruise Review to Coastal - West Coast

Cruises: 7+ cruises
Review: 1
Helpful Votes: 36

Overall rating:

4 out of 5
Norwegian Bliss

5 Night Pacific Coastal Southbound (Vancouver To Los Angeles)

Sail date: September 30, 2018

Ship: Norwegian Bliss

Cabin type: Oceanview

Cabin number: 9700

Traveled as: Family (older children)

Reviewed: 6 years ago

Review summary

This is a fantastic room for families. Largest one on ship as best I can determine. It did not have a pullman so only good for 4 people. Ship is beautiful and very clean/new. Elevators were not nearly what I was expecting. People moved arounded fairly easily. Peak times did get busy but aft elevators were much better. Loved the Local. Didn't love the buffet so only had snacks there. Kids loved Splash and Entourage. Didn't love that the pool area doesn't have a snack station so when kids were hungry after swimming at 3:30 and the buffet was closed (only coffee and pastry), they referred me down to deck 7 to Local for pizza. I was not going to leave kids in pool area alone. They need a snack station near kids area for quick kid snacks. San Fran was a disaster. Our deck didn't get called to after 11am and we exited the ship at 1:30. Missed 12:30 Alcatraz time but they let us go on willcall. NO apologies not acknowledgement by NCL of problem. Likely it is US Customs as they only have 8 wickets open but NCL could have handled this MUCH better. It was a wasted day and after waiting 2 hrs, kids were totally fed up and wanted back on the ship to go to pool. Super disappointed that there was not recognition to many guests who were impacted. Getting on in Vancouver was a breeze and we carried off our bags so super easy in LA as well. We will likely cruise again with NCL but will go back to a smaller size vessel. Just too big for our preferences. EVERYTHING costs extra now such as room service, certain food, so we did feel that we were constantly being upcharged. We would have purchased arcade pass for kids but everyone in cabin had to get so we passed?? $160 for 5 day cruise. Who decides this stuff for families? Overall it was 8/10 experience.

Embarkation

5 out of 5

Ship experiences

Food and Dining

4 out of 5

Onboard Activities

4 out of 5

Entertainment

4 out of 5

Children's Programs

5 out of 5

Service and Staff

4 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ship tip

Don't believe the hype about elevators - nothing that what I was expecting. Easy Peasy

Ports of call

Vancouver (Canada Place), British Columbia

4 out of 5

Victoria, British Columbia Did not visit port

It was raining and we wanted to explore the ship so we did not get off this trip.

San Francisco, California

2 out of 5
We missed over 50% of the day due to customs line ups. Worst NCL experience ever. No information and over two hours waiting in line. So NCL staff offering info, water, updates.

San Pedro (Los Angeles), California

4 out of 5

Disembarkation

5 out of 5
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