Noordam Cruise Reviews - Reviews

Our favorite part of the cruise were the excursions we did: Glacier Point Wilderness Safari by boat, Eagle Preserve float In Haines; the captain and crew of the Noordam had a commitment to provide the best experience possible for the passengers, the captain especially eager for us to see all the wildlife possible.

The food was not as good as expected, except for our dinners in the Canneletto and Pinnacle restaurants - food in the Lido was not very hot & cold air in the room quickly cooled the food.

The air was very dry and may well have increased the rate of flu and colds among the passengers. 

However, overall it was a good 1st time cruise.

Loved everything about this ship and would love to go back !!! The food was wonderful, the staff was superb, everybody seemed to sincerely wish to do anything they could to make your cruise your best experience ever.

Favorite part of the cruise was the combination of land excursions and cruising activities. Service was outstanding, food was excellent except for steaks which were fair. Be sure to take advantage of open Lido deck while underway to see whales and other wildlife. 

The cruise was amazing. The staff was very friendly, and the food was great, for the most part. Dining The food was very good at the specialty dining restaurants, but the main restaurant (don’t remember what it was called) was not good. The buffet was very good, but for breakfast, they didn’t have good choices if you didn’t want to have too many eggs. Stateroom Very nice Large Clean WiFi The WiFi was pay by the minute, and you could buy the minutes in bulk. They do have a few free websites, like The NY Times, and a few other sites. My family purchased the 1000 minute plan, and I believe it was $59.99 (not 100% sure). We needed a lot of WiFi, because there were 4 of us that needed to use the internet - I needed it to check work emails, and my two teenagers wanted to watch Netflix/ Hulu, and they were able to stream HD video most of the time. Service and staff The staff was very friendly. With my room, I got access to a lounge called the Neptune lounge, and the people there were very friendly, and they were kind of like private concierges. I would very much recommend getting a room with access to this lounge, because they also have food for most of the day there.

Overall lots of fun. HAL wasn't really our cup of tea and that's ok. Would sail them again for the right itinerary. Had lots of fun in Alaska, definitely a memorable cruise

It was awesome surprise for all of us to discover BBC on board. Real treat to see all master classes, films and even day activities with BBC themes. HAL service was top noch as usually. I gave a week pass to the the thermal suite as a b-day gift to my sister and one for myself - that made our trip extra special. Heat treatments on Alaska , nothing can beat it. :)

The ship was wonderful In all respects. The country of New Zealand captured my heart. Our shore excursions from sheep farms to Kiwi vineyards and Maori experiences were well worth the extra expense. I would highly recommend this trip.

No Famous Holland American Bread Pudding except at lunch... Why???  This has always been a favorite...  Please Change!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

It really is an elegant ship. Nice artistic deco all over the public areas, plus lively fresh flowers. Lots of viewings spots for sail by attractions. Foods were great. Service staff were always friendly and very professional. Had a balcony cabin and it’s very spacious.

My niece and I cruised from Ft. Lauderdale, Panama Canal all the way to Vancouver, BC.  Although the ship was ok, the food was not in both the M.D.R. and Buffet.  Breakfast was the only meal we enjoyed, however, who "deep fries bacon"?  Did not enjoy their selection of food.  We avoided going to the M.D.R. a few evenings and just had soup and sandwiches in the buffet.  They mixed up our orders a number of times, so while the rest of us dined the other had to wait for their dinner.

Our cabin was adequate but very small.  Upon arrival we found hair on the bathroom foor and the rugs looked like they were in need of a good sampoo.  The last two days of our trip the cabin seward didn't even bother to straighten out our towels, just left them as is.

We had the most enjoyable time at pool side.

A couple of years back we went on Celebrity Eclipse and everything was "Excellent"

I do not think we will travel Holland America Noordam again.

we have sailed on this ship before and have enjoyed it both times.

Not what we expected for new years's eve. The music was bad, no places to go, all the bars were closed you could only go outside and stand up since there were too many people and few tables.  The food was not good. The Pinnacle service was awful and the food was not good either.

The dining room experience left a lot to be desired.  The selection of menu items was limited; the descriptions of the food was not accurate; the service was exceedingly slow.

The ship was fine and our cabin was spacious, but the quality of the dining room experience made the cruise less than pleasurable.

At the time of our cruise, this ship needed serious renovation. Hopefully it has since been updated. The carpet and wallpaper was peeling in our balcony room. The food seemed almost never available for buffet times, and when it was it was not great. MDR was the only good option so if it wasn't a main meal time the food situation was disappointing. Staff was amazing! So nice and fun. The spa was a very nice experience as well.

Our balcony had black soot from diesel coming down. This made most of balcony unusable. The glass on the balcony was filthy. Had to ask this to be cleaned so that we could see out of it.

This was a \"smaller\" ship, just less than 2000 passengers. Very efficient and organized embarkation/de-embarkation procedures. Fitness and SPA facilities were excellent. Good variety of ports of call (6) with 3 total sea days. Ship never seemed crowded despite being at full capacity, plenty of areas for activities or quiet space either with or without other passengers.

Ship was impeccable, and the staff, was to a person, friendly and helpful. Size is great, one is not swamped by 4000+ passengers almost everyone on the cruise were senior citizens, almost no kids.

ship was well appointed and easy to get around

We liked that almost all passengers were active 60 something, and there were not a lot of children running around. It was a smooth sailing; the Captain kept us informed and did his best to steer us around instead of going head-on into bad weather. The cabin crew and room service people were friendly and efficient. The spa was good but too pricy; attendants must not try to make patrons feel like they need to compete with their 30 something. The gym was nice, but exercise should not be by youngsters showing off. Instead of aggressive yoga, a mild yoga and tai chi midmorning would have been better. Arts and crafts were like for a convalescent home. Scrap the dance contest or make it age appropriate. The BB King band was good, but the room too small. It would be great to have a writing group in the library. Most of the crew was friendly and efficient; however, the medical staff could have been more helpful and appointments more than for during a couple of hours a day. I got sick on the ship and reported it to the nurse and was not offered to see a doctor; we are now on antibiotics.

ship was lovely, the crew was outstanding.. and the shopping was fABULOUS