Less than the experience we always expect from HAL

Nieuw Amsterdam Cruise Review to Caribbean - Eastern

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 28

Overall rating:

3.9 out of 5
Verified Review
Nieuw Amsterdam

5 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)

Sail date: December 18, 2022

Ship: Nieuw Amsterdam

Cabin type: Suite

Cabin number: 6175

Traveled as: Couple

Reviewed: 1 year ago

Review summary

We are disappointed in the reduced quality of experience on Holland America Line - on all ships and cruises. Carnival has downgraded the food selection and the unique dining and Mariner amenities we have come to appreciate. We're actually looking for a different cruise line even tho we are close to being 5 stars.

Embarkation

5 out of 5
Smooth

Ship experiences

Food and Dining

3 out of 5
Less special items at specialty restaurants and dining room food is lower quality than we are used to on HAL. Thanks Carnival.....

Onboard Activities

3 out of 5

Service and Staff

5 out of 5
Ships crew are always courteous, helpful, pleasant and efficient.

Ship Quality

4 out of 5

Cabin / Stateroom

5 out of 5

Ship tip

Bring back the HAL soups and other Mariner amenities please.

Ports of call

Ft. Lauderdale (Port Everglades), Florida

4 out of 5

Amber Cove (Puerto Plata), Dominican Republic

2 out of 5
It's a shopping event - but the weather was lovely and we enjoyed our off ship time.

Half Moon Cay, Bahamas (Private Island)

4 out of 5
Always fun

Disembarkation

5 out of 5
Unbelievable - escorted and well attended.
Was this review helpful? 11

6 Comments

Other reviews of this sailing