only visit one city of booking

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 22

Review summary

We started the cruise for 14 days. First 7 days went all fine. Second part of the cruise we should visit 3 cities. Instead we visited only one city of the cruise we had booked, never had that before. We went to Belize (which is terrible as alternatiave) and then Gran Cayman (as planned) and then we should go to mexico. Almost there and try to dock the ship went away because the weather was bad. While an other cruise ship was already docked half an hour ago. Then again on sea. Then as alternative Key West. Unbelievable. Compensation: 15 percent discount on your next ships cruise!! We will never take Holland America again as this we never had before. The food is good but it is not a ship nice for children. Smoking for example is only allowed on the open part swimming pool but children are not allowed there and not a lot entertainment for children. The children dont want that ship again. Room service takes 30-45 minutes if you are lucky...

Ship experiences

Food and Dining

Entertainment

Children's Programs

Service and Staff

Ship Quality

Cabin / Stateroom

Pros: the food

Cons: the avoiding of cities to visit which we had booked

Recommends Nieuw Amsterdam? No.