Nieuw Amsterdam Cruise Review to Transatlantic

Purser

Experience
2-3 cruises

Review
1

Helpful Votes
13

1 out of 5

Never again

Sail Date: November 01, 2009

Reviewed: 6 years ago

Traveled As: Couple

Room Type: Balcony

we took the noordam on its first trans-atlantic from rome to new york. If having dirty linen, towels, a toilet that didn't work and rude staff is your idea of a swell time, then we part company. our complaints to ship's crew went unaswered. except one evening we returned, unannounced, to our balcony room to find an officer stumbling all over himself to explainy why he was searching our room.

Pros: Met interesting passengers

Cons: staff, service, response to problems

Recommends Nieuw Amsterdam? No.

Food and Dining
Ship Quality
Cabin / Stateroom
dirty linen stored underneath furniture...not appetizing at all
Service and Staff
unfriendly, ignored requests for assistance
Entertainment


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