Never again

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 38

Review summary

we took the noordam on its first trans-atlantic from rome to new york. If having dirty linen, towels, a toilet that didn't work and rude staff is your idea of a swell time, then we part company. our complaints to ship's crew went unaswered. except one evening we returned, unannounced, to our balcony room to find an officer stumbling all over himself to explainy why he was searching our room.

Ship experiences

Food and Dining

Entertainment

Service and Staff

Ship Quality

Cabin / Stateroom

Pros: Met interesting passengers

Cons: staff, service, response to problems

Recommends Nieuw Amsterdam? No.