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Top Notch Cruise with Good Service at a fair price by adamhbethon

Sail date: / Traveled as: Couple
Ship: Navigator of the Seas / Destination: Caribbean - Bahamas

I would highly recommend the Royal Carribean, Navigator of the Seas cruise.  As a couple, we purchased on of the cheaper interior rooms on board but never felt lower class.  We were treated fairly and appropriately at all times.  Whenever we needed assistance, multiple people employed on board were happy to help.  The ship was very beautiful and with the price we paid, we can't say anything that was given to us was too little.  

 

The only complaint I had was with the excursions.  Prior to boarding we went on the RC website and looked at prices and there were some that were too expensive for us (specifically swimming with dolphins).  This excursion was listed at $250 a person.  However, when we got on the ship, it was priced at $150 and we had already booked a third party excursion for that day.  Had we known the price would have dropped that much, we would have happily gone through RC. I would ask them in the future to give the discounts to the early buyers, rather than the ones who buy on board.

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supper vacation by elvigoba

Sail date: / Traveled as: Family (young children)
Ship: Navigator of the Seas / Destination: Caribbean - Bahamas

I went with my daughter and two grandsons and we all enjoy regarless the difference on age

activities for all day and night in the boat and outside

will do it again any time

 

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What a fabulous way to spend Christmas and welcome in the New Year 2017 by jreyno5842

Sail date: / Traveled as: Couple
Ship: Navigator of the Seas / Destination: Caribbean - Southern

We spent Christmas and New Year's celebrating on the Navigator of the Seas.  Typically these holidays are not covered on 1 cruise, but the weekend holidays this year made it possible.  It was so festive with tons of activities for the whole family.  The ship was decorated beautifully with the right amount of spirit and fun given to Christmas, Chanukah and New Years.  The New Years Eve celebration was like being in Times Square.  Awesome.  And what could beat starting off January 1 on the beach.  

 

If there was one thing that could have been improved it would be the food quality in the main dining room on Christmas.  They really did not bring out the steak and lobster until New Years.  For the price of the cruise, I would have expected some better choices, especially on formal nights.  Also the chefs need to improve their fish cooking skills.  Almost every fish was overcooked and dry.  I will say they did a nice job on the soups, especially the lobster bisque.  

 

In case you are wondering, you can find some very nice wines for $12/glass.  Some even better ones for $15/glass.  If you get the Ultimate Beverage Package, it covers drinks up to $12/glass.  I would suggest it highly for a cruise like this one where there is lots of celebrating.  It even covered our Starbucks drinks.

 

We did not try any speciality restaurants as they are expensive and too much food.  Delicious, but too much for us.  Maybe if you have a large group.  We did go to Johnny Rockets for lunch one day which was super good and so filling we skipped dinner.  That was only $6.95 for the works so quite the deal. 

 

Excursions were quite varied and should cover any interest. We did a walking tour in St. John's Antique and a tour, beach and lunch trip on Bonaire.  Both were nice.  We were really lucky as this was only the 2nd time the ship had been to Bonaire and the first time at St. John's.  Not great shopping, but culturally less impacted by all the tourists so interesting. 

 

If you are into Art, there were several Art Auctions on boards with champagne flowing.  We are and loved them.

 

All in all, we had a wonderful time and highly recommend a trip like this for couples or families. RC really knows how to take care of their guests. 

 

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excellent time! by Cruiser94596034

Sail date: / Traveled as: Family (young children)
Ship: Navigator of the Seas / Destination: Caribbean - Southern

Dining-  Love the early seating and the staff was incredible!   Naleecia and Carlos were excellent... 

Nadja was phenomenal in the Concierge - very courteous and attentive and professional!

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good time by daniels333

Sail date: / Traveled as: Family (older children)
Ship: Navigator of the Seas / Destination: Caribbean - Southern

yes will recomended to my friends that we very good time there and book the next one for this year moore in advance and also try some fro the diferents restaurant we went in only one steack place exelent 

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Amazing Diamond Lounge, but a Terrible Cruise by jmikhail

Sail date: / Traveled as: Couple
Ship: Navigator of the Seas / Destination: Caribbean - Western

I have been on many, many cruises, none of which were this terrible. My wife and I are diamond members through Royal Caribbean. When you have cruised as much as we have, there becomes this unsaid expectation of what a cruise should be. I have never had a bad experience on Royal Caribbean and assumed that this trip would be no different.

 

One of the worst parts of our cruise was our stateroom attendant. She was incredibly rude from the start. She did not introduce herself till the middle of the muster drill (while we were leaving to go to our station). All week my wife and I were having issues with her. There were never enough towels. I'd find her in the hallway, ask for more towels, and not receive them for hours after my shower. She would give us the wrong cruise compasses during the week, so anytime we wanted to know what was going on we would have to go down to guest services to find out what happened. She was incredibly loud. My wife and I work very hard during the week and our vacation time is quiet valuable. She would start cackling and going on at 7am, and would wake our entire area of deck 6 up. It was miserable. On more than one occasion I would catch her complaining about how much she hated her job and how terrible it was to clean these rooms. She would complain about passengers and how messy their rooms were from the night before. What truly was the worst, was when she would constantly talk about partying after her shift was up and the detailed comments she would make about her explorations. I don't need to know that and she should be holding some sort of professionalism. She was the worst stateroom attendant I've ever had.

 

Our room attendant was bad, however, our dining experience was just as bad. Normally, the dining room is our place to enjoy ourselves throughout the evening with a bottle of wine, good food, and good conversation. Not this time. Our service was unique to say the least. Multiple times, even though we would arrive on time or early, we would be getting our appetizers while the rest of the people around us were finishing dessert. Our waiter never explained the menu to us, never greeted us, and never explained what the dress code was for each night. Finally, my wife and I just gave up and went and ate at other restaurants around the ship.

 

To top everything off, our final night on the ship I was washing my hands in the bathroom. I hear our neighbors in a stateroom next to us flush their toilet. All of a sudden my feet are soaking wet in a filthy, smelly substance that is about 3 inches high. I run to call custodial staff to tell them there was a leak of some sort. They said they would be there shortly. That was at midnight. I called a second time to notify them that the water was rising...no one came. Finally, around 12:45 someone showed up. When they showed up they were eating pizza. Yes, I said it, pizza. So they had to finish their pizza before they could clean our room. By the time they got out of there it was 2am. 

 

Finally, the deportation process. I was given the number 12. I had transportation through the cruise company to get me to the airport. I thought to myself, "I've never had an issue with this process! This part will be easy." Wrong again. The day before I had gone and asked guest services twice if my number was right. They explained that there was no problem and I would be fine in making my flight. The next morning, I knew something was wrong. I went up and asked a worker about my number, showing her the receipt to my transportation. She explained that I should have been number 2, not number 12. I had to argue with her to get off of the ship because we would miss our flight, and she rudely told me that we would be standing in the ship terminal waiting on our luggage. Luckily, because we were suppose to be on the early group leaving the ship, our luggage was available for pickup right outside the terminal. We were able to make our flight with no problem. 

 

The only saving grace of this cruise was the diamond lounge group. These people are the hardest working people on the ship that are available for me at any time. They were helpful, pleasant, and made what was left of our cruise wonderful! I'm very thankful for them and their hard work. 

 

Be advised if you gone on this cruise ship: you will run into people that don't care. It is what it is. Because of our status with Royal Caribbean, we won't be going anywhere, but man oh man, I'd like my money back on this one. 

 

 

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Worst RC cruise we've ever been on by cruiserjoan

Sail date: / Traveled as: Family (older children)
Ship: Navigator of the Seas / Destination: North America

I'm hardly certain where to start...with the food, I guess, which is usually a highlight of a cruise experience. It was terrible--at the breakfast/lunch buffets, the nightly dinner seatings, and the specialty restaurant we went to (Giovanni's)--both in regard to the offerings and the quality. And the portion size--the tortellini main course consisted of FOUR tortellini. There was no steak offering unless you wanted to pay a significant upgrade fee (more than a whole steak dinner at a regular restaurant). Water refills were infrequent and at no point was I offered a glass of wine with dinner--I had to hunt down the wine steward each night to request one.

 

There was at least one less public restaurant on board this ship than on the other four we've been on, so breakfast/lunch was a madhouse--if you could find anything edible. Even the french fries were consistently horrifically inedible. The only food option after 9pm was room service, which consistently took 1.5 hours to arrive and was nearly inedible.

 

I discussed the food situation with other guests and with the staff, and they all agreed. One staff member told me to never take an RC cruise out of Miami because they're the worst ones...but that's where they're headquartered, which seems odd.

 

Service in general was spread thin--across the restaurants, staterooms, and other areas--and nothing like we have had before.

 

The stateroom itself was dirty when we got there (lip prints on the mirror) and stayed that way. The beds were uncomfortable. The balcony was even smaller than usual and barely the depth of a chair.

 

The entertainment was okay-ish, other than the ice show, which was VERY well done and definitely of the quality I expect on a spendy cruise.

 

If this were my only RC cruise I would likely never cruise with them again. As it is...I've invested quite a bit to get to Platinum status and am not really sure where to go now.

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Mediocre by margaretmatava1

Sail date: / Traveled as: Couple
Ship: Navigator of the Seas / Destination: Caribbean - Western

Too much up selling!  We felt like everything had to be bought as an additional package. Even while dining, people came to the table to sell premium dining. Pool decks were dangerous with water ponding - almost slipped and fell several times. Cabin was ok. Dining room was excellent. Buffet nothing special. Not sure I would consider Royal Caribbean again. 

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Amazing Trip! by Ceatravels

Sail date: / Traveled as: Couple
Ship: Navigator of the Seas / Destination: Caribbean - Western

we had a great time! The staff was super friendly, the ship was very clean and the cruise director was hilarious! I highly recommend getting a drink or two from R Bar. The bartenders knew what they were doing and were very funny!

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We had a great time! by LisaGK

Sail date: / Traveled as: Family (older children)
Ship: Navigator of the Seas / Destination: North America

There is so much to do on this boat.  The kids (high school & college kids) loved the Flowrider.  The service is also really good, both in the dining room and cabin.

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Aruba Curacao Bonaire Haiti by jerriman1

Sail date: / Traveled as: Couple
Ship: Navigator of the Seas / Destination: Caribbean - Southern

The trip to Curacao. Beautiful island great tour. Also the dining room. The waiters Sonny and Natalia were top notch. On a rating of one to ten they rate ten plus! I would like to suggest the dining room dress code be more strictly enforced.

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9 night Southern Caribbean on the Navigator of the Seas by mechken2

Sail date: / Traveled as: Couple
Ship: Navigator of the Seas / Destination: Caribbean - Southern

Great food, great itinerary, great ship, great crew everything about this cruise was great.  made everything so easy in the planning.  I will book all my cruises with from now on.

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RCCL No More! by pvirgadamo

Sail date: / Traveled as: Couple
Ship: Navigator of the Seas / Destination: Caribbean - Southern

While the ship and amenities were good the food selection on this cruise was terrible. We thought you are supposed to gain weight on a cruise and not lose it! This was the general consensus of passengers we spoke with. One passenger described the food as "revolting". This included the main dining room, Windjammer, Johnny Rockets and all specialty restaurants. It did not matter where we dined, the food was not good at every location. As Diamond Plus members and frequent cruisers, we have seen this decline over the past few years on all cruises we have taken on RCCL. We have experienced a much better food selection on Carnival. We have decided we will no longer be cruising RCCL in the future.

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Worst Cruise ever by tdh091012

Sail date: / Traveled as: Couple
Ship: Navigator of the Seas / Destination: Caribbean - Southern

The waiter staff in the saffaire dining room was the best part of the cruise. Socorro and Sravan were our servers.  Other than that it was the worst cruise we have every been on.....

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9 Comments

Navigator of the Seas by danielaf

Sail date: / Traveled as: Couple
Ship: Navigator of the Seas / Destination: Caribbean - Southern

The crew on the Navigator of the seas were very friendly and always willing to help you. We enjoyed our dinning room servers, Wendale, Norbert and Jason our wine guy. They always had a smile on their face making sure your food was good

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December Cruise by JohnRudy

Sail date: / Traveled as: Couple
Ship: Navigator of the Seas / Destination: Caribbean - Western

This being our first Cruise I did enjoy it but I am one of those guys that haft to always be doing something. I did walk around the ship 4 times and went into every place that was accessible to us.

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Betty & Ron's Cruise by RonMc

Sail date: / Traveled as: Singles/Friends
Ship: Navigator of the Seas / Destination: Caribbean - Western

Relaxing on the ship and enjoying time with our best friends. Piano player in the lounge was great every night that he played. Shows in the theater were good.

 

Food was the worst of any cruise we have been on. Our problem was the selection was not what we expected from RCCL.

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Vacation by adakbride

Sail date: / Traveled as: Family (older children)
Ship: Navigator of the Seas / Destination: Caribbean - Western

Great ship, R Bar bartenders were awesome. Food was good. Room was clean. Everyone was happy to be on board the ship. Solarium area was my favorite.The ice show and love and marriage show and the Beatles band were all great shows.

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Cleanliness by kmenard

Sail date: / Traveled as: Couple
Ship: Navigator of the Seas / Destination: Caribbean - Western

The ship was very clean, the suite cabin was very nice.  We appreciated the twice a day clean up of the room and the lovely towel animals let each night on the bed.  We were impressed with the constant cleaning of the ship.

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First cruise by melliott716

Sail date: / Traveled as: Couple
Ship: Navigator of the Seas / Destination: Caribbean - Western

 My partner and I decided to try cruising, and Royal Caribbean out of Miami was fantastic.  The only bad experience was check-in (extremely long lines outside in Miami heat/humidity). Onboard the staff was great, the food was excellent, and we enjoyed meeting new people at dinner and in the Schooner bar for the trivia games.

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