No services for the first two days. No one picks up call. Room service is not interested.

Item: Navigator of the Seas
Rating: 2.3
Author: ravimohansri

Navigator of the Seas Cruise Review to Mexico

ravimohansri

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 13

Overall rating:

2.3 out of 5

Verified Review

3 Night Ensenada (Los Angeles Roundtrip)

Sail date: June 09, 2023

Ship: Navigator of the Seas

Cabin type: Balcony

Cabin number: 7644

Traveled as: Family (older children)

Reviewed: 1 year ago

Review summary

No services for the first two days. We didnt get the blanket as asked till the end of day two. Noone picks up call. We went to the Guest Services twice to check on the Room Service Requested. Room service is not interested.

Embarkation

1 out of 5

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

2 out of 5

Entertainment

We were stuck in not able to get blanket for the room. Two days wasted ..

Service and Staff

1 out of 5

They didn't provide Blanket till the end of day two. They didnt seperate bed we asked till the end of day two. We went to the Guest Services twice on Deck 5 to check on this. No services provided for the first two days. Room service people are not interested. No one picks up calls from the room.

Ship Quality

2 out of 5

The ship was good in design. But room services are terrible.

Cabin / Stateroom

1 out of 5

They did not provide Blanket till the end of day two. We asked to separate bed. They didn't do it till end of day two. We went to Gusts Services twice on Deck 5 to remind them of blanket. We asked blanket on the previous night. Toom service people are not interested. No one picks up calls from the thebroom. No services till the end of day two. The experience overall was bad.