No services for the first two days. No one picks up call. Room service is not interested.

Item: Navigator of the Seas
Rating: 2.3
Author: ravimohansri

Navigator of the Seas Cruise Review to Mexico

ravimohansri

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 21

Overall rating:

2.3 out of 5

Verified Review

3 Night Ensenada (Los Angeles Roundtrip)

Sail date: June 09, 2023

Ship: Navigator of the Seas

Cabin type: Balcony

Cabin number: 7644

Traveled as: Family (older children)

Reviewed: 1 year ago

Review summary

No services for the first two days. We didnt get the blanket as asked till the end of day two. Noone picks up call. We went to the Guest Services twice to check on the Room Service Requested. Room service is not interested.

Embarkation

1 out of 5

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

2 out of 5

Entertainment

We were stuck in not able to get blanket for the room. Two days wasted ..

Service and Staff

1 out of 5

They didn't provide Blanket till the end of day two. They didnt seperate bed we asked till the end of day two. We went to the Guest Services twice on Deck 5 to check on this. No services provided for the first two days. Room service people are not interested. No one picks up calls from the room.

Ship Quality

2 out of 5

The ship was good in design. But room services are terrible.

Cabin / Stateroom

1 out of 5

They did not provide Blanket till the end of day two. We asked to separate bed. They didn't do it till end of day two. We went to Gusts Services twice on Deck 5 to remind them of blanket. We asked blanket on the previous night. Toom service people are not interested. No one picks up calls from the thebroom. No services till the end of day two. The experience overall was bad.

Ship tip

Service is terrible- Room service people aee nott interested.

Thumbs up

Ports of call

San Pedro (Los Angeles), California

5 out of 5

Port is nice

Thumbs Up 0

Ensenada, Mexico

5 out of 5

Port is nice

Thumbs Up 1

Disembarkation

5 out of 5

12 Comments

Cruisers4Lyfe 4 months ago

Thanks for sharing

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TammyinUtah 1 year ago

For future reference: extra blankets are in plastic under the bed. But truthfully not separating the bed on day one would have had me at guest services even at 10 pm telling someone to come get it done so I can go to bed. There is nothing wrong with you wanting the beds separated and expecting by it bedtime on night 1. Sometimes on the first day you kind of have to check back multiple times to see if your day 1 requests are followed thru on. Some might be done as soon as you embark and some might take all day to get done. Assume that at least 50% of passengers have extra cabin requests to get filled the first day and its a lot of busy work.

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Itspeace4me 1 year ago

Thank you for your review.

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RetiredRay 1 year ago

How does not having enough blankies for two days ruin a whole cruise?

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cruising2004 1 year ago

Sorry you were disappointed with your cruise.

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tavo6 1 year ago

Thanks for your review

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javawoody 1 year ago

A blanket and room service, that was your main concern?

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Gwbigdog 1 year ago

Thanks for sharing your cruise

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AuntPinkie 1 year ago

Sounds very unusual, don’t know why you had to wait in your cabin for two days just to get a blanket? Sorry.

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RetiredRay 1 year ago

Wonder why that one room had so many problems. Kinda of sad when missing a blanket and bed setup is the only thing that matters. Wonder what was so important about the blanket that they could not do anything else on the ship?

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Dumfy75 1 year ago

2.3 star review and just about the only complaint I can actually see is that you didn’t get a blanket

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Carnivalfoodie 1 year ago

Sounds disappointing

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