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Navigator of the Seas Cruise Review to Mexico

Cruises: 7+ cruises
Review: 1
Helpful Votes: 9

Overall rating:

3.7 out of 5
Verified Review
Navigator of the Seas

3 Night Ensenada (Los Angeles Roundtrip)

Sail date: July 08, 2022

Ship: Navigator of the Seas

Cabin type: Oceanview

Cabin number: 1814

Traveled as: Family (young children)

Reviewed: 1 year ago

Review summary

We love cruising. Had a good time on this cruise. Unfortunately, it is the truth that the "perks" of being a loyal Diamond member have significantly decreased over the years. We noticed this as well last Thanksgiving when we cruised on this same ship: embarkation/check-in is no longer convenient as it once was; the Royal "App" is terrible, it simply lacks in all areas and needs improvement (given that we are essentially compelled to use it, the APP needs improvement); the "pre check-in" is a total waste of time; some staff members on the pier at embarkation need to be fired for their rudeness. While Disney is more expensive, I am starting to see why it may be worth the price.

Embarkation

1 out of 5
Terrible. I am a diamond plus traveler; in the "old days," chekc in was MUCH better. Seems now that diamond status does not mean much. Also: I encountered a TREMENDOUSLY RUDE woman at the checkin counter. Passengers should not be lectured and threatened for having made an error in the online checkin forms. Further: the online so-called "pre checkin" is a tedious waste of time. The pre-checkin needs to be eliminated. Carnival, Princess and Disney provide much smoother and easier checkin processes.

Ship experiences

Food and Dining

3 out of 5
Service is EXCELLENT. Food is mediocre.

Onboard Activities

4 out of 5
Water slides break down too often.

Entertainment

4 out of 5

Children's Programs

Did not use

Service and Staff

5 out of 5

Ship Quality

3 out of 5
The ship seems cramped, especially in the main promenade area. While the ship was clearly not at full capacity, it felt uncomfortably crowded many times.

Cabin / Stateroom

5 out of 5

Ports of call

Ensenada, Mexico

2 out of 5
Excursions should be less expensive.
Thumbs Up

Disembarkation

5 out of 5
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