This was my first time going in the Royal Caribbean Cruise, I had used Carnival 4 other times and found Carnival to be better, I encounter your staff to be unpolite, except for the waiters at my table, and many other unpleasant experiences that Im not ab

Item: Navigator of the Seas
Rating: 2.8
Author: jjmoreno1458077

Navigator of the Seas Cruise Review to Mexico

jjmoreno1458077

Contributor Level: Deck Hand

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 21

Overall rating:

2.8 out of 5

Verified Review

3 Night Ensenada (Los Angeles Roundtrip)

Sail date: July 15, 2022

Ship: Navigator of the Seas

Traveled as: Family (older children)

Reviewed: 1 year ago

Review summary

Unpleasant expereience in many ways, drinks way to expensive, sodas not included

Embarkation

3 out of 5

Too many stations asking for the same things over and over

Ship experiences

Food and Dining

2 out of 5

The restaurant experience was the only good experience, the waiters were great, but encountered the staff at the buffet to be unpleasant, at times rude and not helpful. We were asled to leave before we finished our food. We also found out that we had to pay for food at the decks, in Carnaval food is included everywhere

Onboard Activities

1 out of 5

The jacuzzis were full of kids that were splashing everywhere and throwing water at people, their parents allowed to play as if it were a pool and fed them food inside of the jacuzzi. The adult area was full at all times and was not able to get in it.

Entertainment

2 out of 5

In one of the bars on the 4th floor there was no DJ , just music playing very low and we asked several people if they could turn up the music, they said they would get someone to turn it up and no one ever came. We ordered drinks and the waiter never returned.

Service and Staff

2 out of 5

It appeared that many of the staff were in a bad mood or tired, and they were very short and abrupt, we were also removed from an area, which they said it was exclusive to certain people, in Carnaval we had access everywere

Ship Quality

3 out of 5

The majority of the ship was okay, although the hallway areas' carpet looked old and a bit dirty

Cabin / Stateroom

4 out of 5

The size was okay and the people who cleaned it did a very good job. The furniture on the balcony looks old.