Navigator of the Seas Cruise Review to Caribbean - Western

Third Mate

Experience
2-3 cruises

Review
1

Helpful Votes
11

4 out of 5

Navigator of the Seas; Grand Cayman, Jamaica, Haiiti

Sail Date: March 27, 2016

Reviewed: 8 months ago

Traveled As: Family w/older children

Room Type: Oceanview

This was actually a 5 star cruise with only a few hiccups.  Customer service reveals the true character of a business and Royal Caribbean corrected and validated that aspect several times.  We had a serious water drain leak under our shower but the staff fixed it very quickly and RC made it more desirable for us to sail with them again, if you know what I mean (we will be back).

 

All ports were safe, as well as the excursions. The Magical Champagne Catamaran Snorkeling excursion was not what we had expected with the hour long drive to Ocho Rios, the extra hour long wait to meet up with other passengers from other boats, the not-so "state of the art" Catamaran, the underlying presence of crew and guides desiring tips (which is normal in a third world country). So it wasn't our first trip to a third world country and we overshot our expectations on this one. OK, so the RC's explanation of the excursion led us to believe it was "Magical" but by the "looks" it was not. HOWEVER, we safely spent all day in a foreign country, talked extensively with our shuttle guide (Deion, YA MON!) who was fabulous!! snorkeled a beautiful reef close by, climbed a beautiful set of falls, ate great food after it was all done, the crew was excellent, and ENDED UP LOVING THIS EXCURSION THE BEST OF ALL AND WILL DO IT AGAIN (best bang for buck)!! Stingray city was beautiful and recommend it, all RC excursions were great! Labadee was great, too.  Folks, you are going to a third world country and these workers are trying their best to feed their kids and just survive, so don't freak out when an issue arises that you don't like.  We all could use a little more understanding and mercy. That's why when my wife's shoes, shirt, and Sea Pass was moved and her pass later found in someones pocket.....we didn't go crazy, but notified RC's crew to let them handle it, and they did, and all was well.

 

The ship is beautiful and absolutely loved this cruise atmosphere. Could have better entertainment; we walked out of first nite's show :( :(. Not impressed with average singers so why try?? Slippery when wet was awesome, the comedian was great, as well as Jeffrey the Entertainment Director (he is worth following around the ship!!). The Acapella group was fascinating. The Promenade entertainment was exciting and dancers were great.  Kids venues were great, especially clubs for all ages.  Need to do a better job with the 12 year old-ish age group.  Several times doors were closed and they don't make friends easily. I recommend this age group to bring a friend.  Outside theater and movie selections were great, but i dont recommend showing a movie about Steve Jobs on a cruise, EVER. Watching the Elite 8 was awesome on the big screen.  Pools and Hot Tubs were awesome and enough space for all.  Plenty of shade areas at the pool was great, too.

 

Our four boys' (15, 13,12, and 8) 1st cruise was definitely memorable and they are ready to go back. We were concerned about certain "loose" things on Royal Caribbean since being a little concerned with the last Carnival cruise we took.  We had no issues with that sticky situation due to reasonably modest dress and well mannered teens and parents. They actually  liked the fine dining and even ate the Duck! Sports venue saved them (and us) as they spent most of their time playing basketball (sorry Heels:( ), soccer, and volleyball.  Flow rider and climbing wall was good too.  

 

Reviews stink when you read them because you expect perfection but the reviewer tells all.  Just remember one thing .... IT'S A CRUISE!!!! YOU CAN'T BEAT IT NO MATTER WHAT!!!

 

Love ya Royal Caribbean staff (Wayan, Amit, and Ashely), we'll see you soon!!

 

Cabin / Stateroom
Wayan did great job in keeping rooms straight and linens refreshed.
Embarkation and Disembarkation
We were impressed how fast we got on and off the boat.
Ship Quality
Absolutely beautiful ship design, easy to navigate, and very clean.
Destinations and Excursions
Magical? Catamaran? far from it. Hour long trip just to get there (should have been noted, and hour long wait for other boats to dock), started out very disappointed until we got on boat and did activities. Activities were the best as well as food at end. the wait, drive, and boat left sour taste with RC due to excursion explanation.

This was best excursion, RC needs to word it differently.
Onboard Activities
Pretty good entertainment brought in, but not quite enough top quality in house shows. Sports, pool, promenade were great
Children's Programs
8 year old program was the best. My child loved it the most. My 12 and 13 yr. old were lost with program and had to wander ship to make friends. Cannot mix 12-13 ages with 14-17 ages, this does not work. Need more introduction activities to get kids acquainted and comfortable with each other. They need to know who is from where, who likes what, who is crazy, and more of it.
Entertainment
Broadway performers were good, but show itself lacked excitement . stage and choreography was blah. theater was great for large audiences. Steve Jobs, on movie night, with kids??? Movies like Big Hero 6 was perfect for all ages. Jeffery needs a raise so he'll stay with RC, dont lose him and bring him out more. He personifies what we want and how we feel as travelers.
Service and Staff
Amit was our favorite but Wayan and Ashley did a great job too. Tell pool people to keep up good work removing towels from chairs after unattended. Tough job but effective..they did well.
Food and Dining
Amit was fantastic, personable, and honest! Food was excellent and everything we wanted
Ft. Lauderdale (Port Everglades), Florida
George Town, Grand Cayman
Falmouth, Jamaica
Magical Champagne tour was great, but not well defined. The long ride needs to be turned into a little history lesson while in AC, for example. Catamaran was a boat, it was spacious but not what RC website sold us. Try to sell this excursion another way, it is the BEST one we've been on so far. A letdown because of expectations were not met in description, however by far a great excursion in itself. Word it differently and maybe you wont need three cruise lines to fill it up.
Labadee (Cruiseline Private Island)
Vendors a bit too pushy. Cabana side of Isle is useless due to rough on your feet. Other side absolutely beautiful!!!


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