Hot, angry & hungry

Judy & Dave, your complaints are valid. My wife and I experienced the same thing sailing from Ft. Lauderdale this past April. We had the same EXACT experience with no A/C in the terminal, the water jug they had outside where we had to wait for a wheelchair was empty and when staff was told, they ignored the issue. They had no control system on the use of the wheelchairs even though we had requested the service through Princess prior to sailing. Use of the wheelchairs to board was on the "Honor System" and needless to say, with so many dishonorable in the world, there were many jumping the line and the staff couldn't care less. You have to keep in mind though, all these valid complaints fall into the hands of the Ft. Lauderdale ports authority, NOT Royal Caribbean. Royal has no control on how the port operates so if you had a good time on the Navigator, don't be so quick to shoot down Royal Caribbean, just sail from a different port next time. Perfect example of this is it is port services personell that push you in the wheelchair until you pass check-in and then a ships crew member takes you onboard. Bon Voyage.....