Not so kid-friendly!

Navigator of the Seas Cruise Review to Caribbean - Western


Contributor Level: Deck Hand
Experience: 7+ cruises
Reviews: 2
Helpful Votes: 0

Overall Rating:

3.0 out of 5
Verified Review
4 Night Western Caribbean (Ft. Lauderdale Roundtrip)
Sail Date: February 17, 2011
Ship: Navigator of the Seas
Cabin Type: Balcony
Traveled As: Family (young children)
Reviewed: 6 years ago
Overall it was nice. The Promenade was a great addition.

Food and Dining

3 out of 5
Food was not as good as it used to be. Service was below average. At dinner the first night, it took 40 mintues until our first food came out...pretty bad, especially when there are kids at the table.

Entertainment

3 out of 5
Comedian and magician were very entertaining. The 2 production shows, though obviously filled with a talented, hardworking cast, were just average. We left early during the first show. Certain poolside entertainment was not too kid friendly either. When I spoke to cruise director staffer Louie about what I felt was a bit inappropriate, he was very open to listening to me, but didn't really have a clue a to why MANY parents were a bit upset.

Children's Programs

1 out of 5
Kids clubs was a major disappointment, as was its staff. I asked the head of guest relations to have the cruise director contact me about it, and he NEVER did.

Service and Staff

3 out of 5
Kids Club staff was difficult to deal with. I was not spoken to in a manner in which was acceptable. After then going to guest relations, I was treated better, but nothing was ever solved.

Ship Quality

3 out of 5
Some public restrooms were not working properly, which made for long lines outside of the theatre and Windjammer.

Cabin / Stateroom

3 out of 5
Location was perfect. Size was great.
3 out of 5

Pros: Our cabin steward Foster

Cons: Issues with kids club employees & some cruise director staff

Recommends Navigator of the Seas? Yes!

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