Cabin attendants were good. General service lacks

MSC Splendida Cruise Review to Other (Asia/Africa/Middle East)

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 15

Overall rating:

2.9 out of 5
Verified Review
MSC Splendida

7 Night United Arab Emirates Qatar And Bahrain (Dubai Roundtrip)

Sail date: March 23, 2019

Ship: MSC Splendida

Cabin number: 13031

Traveled as: Family (older children)

Reviewed: 1 year ago

Review summary

MSC Splendida severely disappointed me. The Ports of call were fantastic but the cruise ship itself was terrible.

Embarkation

4 out of 5

Ship experiences

Food and Dining

1 out of 5
the formal dining, had no chicken options some nights. The buffet had better service however, labels were misplaced. meats were not labelled correctly, there was cross contamination. Observed persons taking food off their plate and putting it back. I bought food from the Ports of call everyday which defeats the purpose of paying for the cruise.

Onboard Activities

1 out of 5
there were no inclusive activities. Everything offered was at an additional cost.

Entertainment

1 out of 5

Service and Staff

3 out of 5
Cabin attendants - Excellent - 5 stars Guest services - 3 stars Waiters - 2 stars I had to wait for a crew member to take me around on the wheelchair as it was not given to me to use at my own free will.

Ship Quality

1 out of 5
common areas were clean. the layout of the buffet was poor. I had to walk all the way around to make sure i saw all options. things were in different places everyday.

Cabin / Stateroom

2 out of 5
Was too small. For a wheelchair accessible cabin.

Ship tip

Do not sail

Ports of call

Dubai, U.A.E.

5 out of 5

Abu Dhabi, U.A.E.

5 out of 5

SIR BANI YAS ISLAND, ABU DHABI, U.A.E. Did not visit port

The ship cancelled this Port

Bahrain

5 out of 5

Doha, Qatar

5 out of 5

Disembarkation

1 out of 5
my flight was not until 11pm and i still had to leave the cabin at 8am. there was no option for a disembarkation tour and no available transfers from the cruise ship
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