Beautiful Ship with Bad Dining Service

MSC Splendida Cruise Review to Europe


Contributor Level: Second Mate
Experience: 7+ cruises
Reviews: 3
Helpful Votes: 32

Overall Rating:

3.0 out of 5
Verified Review
7 Night Western Mediterranean (Barcelona Roundtrip)
Sail Date: October 21, 2012
Ship: MSC Splendida
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 4 years ago
The Ship is beautiful, modern and clean. The cabin steward was great and the check in went wonderful. The real problem is the dining services both the dining room and casual self serve dining area. The dining room had very bad service getting anyone to wait on you, I never got the food I ordered, or they simply skipped a course and kept saying I forgot, The servers were rude and unprofessional. The dining room had little or no bar service and forget getting a clean table during peak hours, unless you want to clean the table yourself to get a place to eat.

Food and Dining

1 out of 5
Terrible\, Terrible Service\, so bad i never returned to the dining room after the second day.

Entertainment

3 out of 5
it was nice they had an opera singer and classical music in the lobby area nightly

Service and Staff

3 out of 5
sketchy service depending on who you deal with.

Ship Quality

5 out of 5
This is a beautiful ship\, with warm tones and art deco feel. lots of places to have a quiet talk or drink. The main staircase is beautiful layered with crystals

Cabin / Stateroom

5 out of 5
very nice and clean

Pros: Beautiful Ship\, Clean and easy check in.

Cons: The Dining Room \"Service\" it was terrible and unprofessional

Recommends MSC Splendida? Yes!

Was this review helpful? 25

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