MSC Splendida Cruise Review to Europe

Contributor Level: Second Mate

7+ cruises


Helpful Votes

3 out of 5

Beautiful Ship with Bad Dining Service

Sail Date: October 21, 2012

Reviewed: 4 years ago

Traveled As: Couple

Room Type: Balcony

The Ship is beautiful, modern and clean. The cabin steward was great and the check in went wonderful. The real problem is the dining services both the dining room and casual self serve dining area. The dining room had very bad service getting anyone to wait on you, I never got the food I ordered, or they simply skipped a course and kept saying I forgot, The servers were rude and unprofessional. The dining room had little or no bar service and forget getting a clean table during peak hours, unless you want to clean the table yourself to get a place to eat.

Pros: Beautiful Ship\, Clean and easy check in.

Cons: The Dining Room \"Service\" it was terrible and unprofessional

Recommends MSC Splendida? Yes!

Ship Quality
This is a beautiful ship\, with warm tones and art deco feel. lots of places to have a quiet talk or drink. The main staircase is beautiful layered with crystals
Food and Dining
Terrible\, Terrible Service\, so bad i never returned to the dining room after the second day.
Cabin / Stateroom
very nice and clean
Service and Staff
sketchy service depending on who you deal with.
it was nice they had an opera singer and classical music in the lobby area nightly

Was this review helpful? 25


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