7 Night Western Mediterranean & Morocco (Genoa Roundtrip) Sail Date: January 14, 2012 Ship: MSC Splendida Cabin Type: Suite Traveled As: Couple Reviewed: 6 years ago
Overall I was really impressed with the ship. It was beautiful and extremely well maintained and spotless.
Food and Dining
1 out of 5
The food absolutely sucked. I would not recommend it at all. The other thing that really bothered me was that you have to pay for everything, including water. I have cruised many times in the past with several different ships and this is the first time that I have been on a ship that nickle and dimes you so much. The food was a major let down. FYI, before I left for the cruise, I spoke with customer service to find out what was included and I was told, meals, water and soft drinks, but alcohol has to be paid for (like on all ships). Let me tell you, that was not the case; and the food sucked. No bueno!
3 out of 5
The nightly shows were good. We didn't really spend much time in the Aft Lounge or the Jazz bars due to the clouds of cigarette and cigar smoke.
Service and Staff
5 out of 5
The staff on the ship was extremely helpful, polite and exemplefied great customer service. We absolutely loved them.
3 out of 5
The ship is huge and very well maintained. I did, however, have a major issue with all of the smoking that was allowed on the ship; even in the non-smoking areas. That was a huge turn-off for my wife and I. Way too much smoking.
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