This is a fantastic and beautiful ship. The crew (with a few exceptions) is friendly and helpful. We enjoyed the non-smoking areas (esp. the smoke-free balconies!), the jazz music, and the ports of call. For the price, the Splendida can't be beat!
Ship experiences
Food and Dining
3 out of 5
The buffet is good, but it is largely the same stuff every day. The dining room food is prepared well, but the selections aren't as stunning as other cruise lines.
Entertainment
3 out of 5
The evening shows, while good, were not as good as other cruise lines. Each night, while different, had the same theme -- a variety show. The entertainment staff/team didn't really do much. The only scheduled activities during the day required additional payment, which was disappointing. Fortunately there was only 1 day at sea for us -- I think anymore would have driven me crazy.
Service and Staff
5 out of 5
I rank this area "excellent" but with a caveat. There were a few crew members that were not very helpful or who had attitudes. I noted about our cabin steward above. There were also some cleaning personnel in the buffet area who were rude and unfriendly. Otherwise, all of the staff and crew were exceptional. They were eager to help, were patient with our questions and lack of language skills (we only speak English), and had smiles on their faces. Most everyone is excited to talk about their home countries and talk to the passengers.
Ship Quality
5 out of 5
Cabin / Stateroom
3 out of 5
The room was very spacious for a cruise ship room! The amenities are not much to rave about. There is only one English channel on the TV and the only movies are pay-per-view. The bedding on my bed was not clean (including a blood spot), but otherwise it was clean. We only saw our cabin steward twice -- once was when she awoke us from a nap and was impolite.
Pros: smoke-free balconies, the crew
Cons: the disembarkation process, the other passengers
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