Worst Cruise Ever

Cruises: 7+ cruises

Review: 1

Helpful Votes: 22

Review summary

Overall the ship was brand new and it was gorgeous - however the beauty of the ship is surface deep. Here's what you can expect aboard the MSC Splendida: Food that is either not cooked, cooked until you can't cut it or it tastes awful. I ordered pancakes every morning due to the same menu every morning - cold ever day. One night a guests' lamb was bloody, another's was nothing but fat and one guest's chicken breast was like steel. Complaints will do nothing - staff will simply tell you it's you and not them - this was our response on several occasions. Our maitre d rolled his eyes at us and came back to stare us down at our table every night without saying a word - talk about awkward! Nothing is included! Expect to pay for bottled water, don't expect coffee at dinner (you have to go to the coffee bar for that and pay there), gelato is available but that's a pretty penny and alcohol - it's about $7 US dollars for a beer and even more for a cocktail. Room service is not included - except for cofee and continental breakfast - and don't order hot chocolate - that's extra too. If you do order room service, call at least an hour ahead of when you want it (even if it's just coffee). The staff don't have the best of manners - we had one tell us to get up and move so he could clean as we were in the buffet past tea time. There were also servers yelling at each other across the dining area when guests were still preasent. The ports of call were the best part of the trip: Egypt, Rhodes, Olympia, Athens and Rome.

Ship experiences

Food and Dining

Entertainment

Service and Staff

Ship Quality

Cabin / Stateroom

Pros: Ports of Call

Cons: Food and Rude Service

Recommends MSC Splendida? No.