MSC Splendida Cruise Review to Europe - Mediterranean

Contributor Level: Deck Hand

Experience
7+ cruises

Review
1

Helpful Votes
13

2 out of 5

Worst Cruise Ever

Sail Date: December 01, 2009

Reviewed: 6 years ago

Traveled As: Couple

Room Type: Inside

Overall the ship was brand new and it was gorgeous - however the beauty of the ship is surface deep. Here's what you can expect aboard the MSC Splendida:

Food that is either not cooked, cooked until you can't cut it or it tastes awful. I ordered pancakes every morning due to the same menu every morning - cold ever day. One night a guests' lamb was bloody, another's was nothing but fat and one guest's chicken breast was like steel.

Complaints will do nothing - staff will simply tell you it's you and not them - this was our response on several occasions. Our maitre d rolled his eyes at us and came back to stare us down at our table every night without saying a word - talk about awkward!

Nothing is included! Expect to pay for bottled water, don't expect coffee at dinner (you have to go to the coffee bar for that and pay there), gelato is available but that's a pretty penny and alcohol - it's about $7 US dollars for a beer and even more for a cocktail. Room service is not included - except for cofee and continental breakfast - and don't order hot chocolate - that's extra too. If you do order room service, call at least an hour ahead of when you want it (even if it's just coffee).

The staff don't have the best of manners - we had one tell us to get up and move so he could clean as we were in the buffet past tea time. There were also servers yelling at each other across the dining area when guests were still preasent.

The ports of call were the best part of the trip: Egypt, Rhodes, Olympia, Athens and Rome.

Pros: Ports of Call

Cons: Food and Rude Service

Recommends MSC Splendida? No.

Food and Dining
See above - the worst ever. Don't expect anything hot either. Breakfast in the dining room is the same EVERY day. Buffet breakfast is always cold, regardless of when you show up.
Service and Staff
It's your problem, not theirs. The biggest joke was trying to disembark. If you aren't a part of a European country you have to go to the front desk along with about 500 other people and literally listen for the concierge to call your cabin number in no particular order - took a couple hours.
Entertainment
Unless you like to work our, dance or do arts and crafts, you'lld be bored.
Ship Quality
Amazing looking ship - it was brand new when we sailed.
Cabin / Stateroom
The one thing that was nice! But if you only speak English you will be watching CNN, MSNBC or Money Watch - no other channels are in English.


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