Cruising with MSC was a HUGE failure!!
MSC Sinfonia Cruise Review
4 Night South Africa (Cape Town Roundtrip)
Sail date: February 27, 2023
Ship: MSC Sinfonia
Cabin type: Inside
Cabin number: 9026
Traveled as: Couple
Reviewed: 1 year ago
Review summary
Through all our bad experiences prior and while on board, MSC seems to care about is the money they were making and not their guests satisfaction or happiness. We were deceived twice in this trip just to get our money and it wasn’t professional at all. The proposed solutions where all directed at us having to compromise with no resolution from the staff on board. It is as if the customer has an issue. MSC will keep talking over it till you stop complaining and the solution is at the customer expense only.Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Do not cruise with MSC if you can!