very disappointed

MSC Seascape Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 36

Overall rating:

2.6 out of 5
Verified Review
MSC Seascape

7 Night Caribbean & Bahamas (Miami Roundtrip)

Sail date: May 07, 2023

Ship: MSC Seascape

Cabin type: Inside

Cabin number: 10135

Traveled as: Large Group

Reviewed: 1 year ago

Review summary

The ship is beautiful and the room was nice. The service from customer service was subpar. Bar service was hit or miss depending where you were ordering your drink from. Had to exit room at 7am when disembarkation wasn't until 9:40. Room steward was not nice about this.

Embarkation

5 out of 5

Ship experiences

Food and Dining

1 out of 5
The food was subpar

Onboard Activities

2 out of 5
Thermal spa is over rated

Entertainment

2 out of 5
Same type of entertainment nightly

Service and Staff

2 out of 5
customer service was rude, waiters were nice, room steward was okay

Ship Quality

5 out of 5
The ship is beautiful

Cabin / Stateroom

4 out of 5
Was happy with my cabin

Ship tip

Don't

Ports of call

Ocean Cay MSC Marine Reserve, Bahamas

2 out of 5

Disembarkation

5 out of 5
seamless
Was this review helpful? 23

5 Comments

byhisgrace    1 year ago

Appreciate your feedback

Gwbigdog    1 year ago

Thanks for sharing

AuntPinkie    1 year ago

Appreciate your summary. Sorry this cruise didn’t meet your expectations.

cruising2004    1 year ago

Sorry you were disappointed with your cruise.

javawoody    1 year ago

Glad you enjoyed your experience

Other reviews of this sailing