Never again, not even if it was free!
MSC Poesia Cruise Review to Caribbean - Eastern
Sail Date: March 09, 2013
Ship: MSC Poesia
Cabin Type: Inside
Traveled As: Large Group
Reviewed: 5 years ago
Review SummaryThe ship was beautiful, new, well-decorated and clean. But the food in the main dining-room was terrible - picture bottled salad dressings, powdered mashed potatoes, boring, unimaginative menu, food served lukewarm. The buffet was a little better as there was always fresh fruit and salad fixings; although, the salad dressings were a dissappointment. Even my husband who likes everything was unimpressed. But even worse than that were the servers. None of them spoke or understood English, so they were basically order-takers, and unfriendly ones at that. They were all from Bali, Indonesia so the food and customs were probably all very foreign to them. But the Italian crew weren't much better, the help on the reception and accounting desk and in the stores - all very unfriendly like everybody was unhappy. Everytime we asked a question, the answer was always, 'impossible' , or 'no'. No apologies, or explanations. One girl at the reception desk merely pointed to a sign that said the ship was full, when we asked to be ungraded. We live in Florida 6 months of the year where everybody is friendly, so it was quite a shock to be surrounded by glum, unhappy people for a whole week.
Food and Dining
Service and Staff
Study the layout and find out how to get from one place to another - our cabin was in the back and to get to the middle of the ship, you couldn't walk thru the dining rooms.