Dissapointing

MSC Magnifica Cruise Review to Europe - Western Europe

Cruises: 7+ cruises
Reviews: 4
Helpful Votes: 62

Overall rating:

3.8 out of 5
MSC Magnifica

7 Night North Sea Ports (Southampton Roundtrip)

Sail date: October 15, 2018

Ship: MSC Magnifica

Cabin type: Balcony

Cabin number: 11176

Traveled as: Family (young children)

Reviewed: 6 years ago

Review summary

Cruise booked a 2 days in Amsterdam, in fact the ship left at 07:00 the second day, that makes it a sea day in my book. Wifi included in the booking was next to useless and the fully inclusive drinks package included 2 where and 2 red wines, some spirits and only one lager from 10 lagers and beers. Only table tennis and shuffle board activities. What the booking also failed to mention was that the trip was a multi embarkation trip with passengers getting on at most of the ports and during these days the few activities that were on the ship were not available for the passengers that were mis cruise. I cruised with family members all of us have cruised many times before and along with many other passengers will never cruise with MSC again.

Embarkation

5 out of 5

Ship experiences

Food and Dining

4 out of 5
Food in restaurant & Buffet very good, had inclusive drinks package that unfortunately only covered one lager and no beers, beers were costed at 4.5 euros and were not in package despite other wine and spirits ate 7 & 9 euros being included, very strange.

Onboard Activities

1 out of 5
Only activités on board was table tennis and deck shuffle board, and these were not available during days when we were in ports with other embarcations.

Entertainment

3 out of 5
Tiger bar team was very good, other bars had very mundane and boring stage performances every night, needless to say the Tiger bar was popular and packed while others were virtually empty.

Children's Programs

3 out of 5
Kids club was very limited.

Service and Staff

3 out of 5
Our personal waiters in restaurant was excellent, other areas and bars very poor with staff being ignorant and lazy. When ordering drinks from waiters, 30 minute waiting for drinks was often the case.

Ship Quality

5 out of 5
Everywhere you went staff were cleaning the interior of the ship.

Cabin / Stateroom

4 out of 5

Ship tip

Cancel

Ports of call

Southampton (London), England

5 out of 5
Embarcation port.

Le Havre (Paris), France

2 out of 5
Not very interesting, the port is generally used for excursions to Paris.

Zeebrugge (Bruges), Belgium

5 out of 5
Have visited Bruges many times and still love it.

Amsterdam, Netherlands

5 out of 5
First time in Amsterdam and loved every minute, chose to see on foot during the day and explored the city, early evening took a canal boat trip, very interesting.

Hamburg, Germany

4 out of 5

Disembarkation

5 out of 5
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1 Comment

   6 years ago

I totally agree, we embarked on the 22 nd of Oct, so disappointed in this cruise, they had the cheek to say their service was 2nd in the fleet... We are on divina in jan and we asked how we could get out of it, but they said it should be totally different!! Never ever again on magnifica.

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