Lack of elevators, therefore long wait times. Staff members not welcoming. None of the service staff spoke English or Italian - very difficult to communicate.
Ship experiences
Food and Dining
3 out of 5
Breakfast and lunch were good. Dinner was terrible. Waiting staff was constantly rushing us to hurry up, order and get out. We had to wait until midnight to get a decent meal. Dining times not convenient; after a long day in the city, it was not enjoyable waiting until 9.30pm for dinner. There should have been a snack bar available NOT for pay, given this was supposed to be an all inclusive ship.
Service and Staff
1 out of 5
We never receieved a smile or a "hello". Staff was unwelcoming. Very disappointing.
Ship Quality
3 out of 5
Not enough sun-bathing/lounge space on any of the decks.
Cabin / Stateroom
3 out of 5
Constant vibration of ship was felt on the floor, and behind the headboard. Not a smooth ride and difficult to sleep.
Room was nice and well-maintained by maid.
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