MSC Divina Cruise Review to Caribbean - Western

Contributor Level: Purser

Experience
2-3 cruises

Review
1

Helpful Votes
6

4 out of 5

Excellent Experience on MSC Divina

Sail Date: December 23, 2016

Reviewed: 5 months ago

Traveled As: Family (young children)

Room Type: Balcony

Excellent cruise. Very happy with food, service, and entertainment. We will definitely come back. 

Food: very good quality - desert is great, many different types of food. Drinks in buffet are not impressive - coffee has no flavor, hot water is often run out, fruit juice doesn't taste good. 

Service: rooms are cleaned frequently. Staffs are very friendly. Room service can be slow. 

Excursions: lack of communication, a lot of confusion, no clear explanation on what's going on when there is delay. Some activities was cancelled or delayed. 

Cabin / Stateroom
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Time management was an issue on some excursions and better communication (like explanations on what's going on, why there is delay, what timeline is expected, etc.) is needed.
Onboard Activities
Children's Programs
Entertainment
Service and Staff
Food and Dining
Overall excellent quality. Coffee is disappointing. It would be better if there were more Asian food varieties.


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