Unpleasant experience!
MSC Divina Cruise Review to Caribbean - Eastern
7 Night Eastern Caribbean (Miami Roundtrip)
Sail date: October 08, 2016
Ship: MSC Divina
Cabin type: Balcony
Cabin number: 10126
Traveled as: Couple
Reviewed: 8 years ago
Review summary
There were a number of issues, before and during the cruise that left us regretting our choice of MSC! The 2 for 1 pricing was very attractive but hardly worth it! The web site was aggravatingl! Trying to get questions answered on the phone only left us with confused uninformed answers! The staff on board was equally unable to answer questions or resolve issues! I stood in line on 2 separate occasions (45 minutes each time) to resolve a billing issue only to be told I had to go to the photo department to correct it! I was told the first time that a credit was issued which it was not! I found the food to be below average!
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
7 Comments
Cruisers4Lyfe 4 months ago
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harlyri11323146 8 years ago
bienfang10 8 years ago