MSC Divina Cruise Review to Bermuda

Contributor Level: Purser

Experience
7+ cruises

Review
1

Helpful Votes
0

2 out of 5

Disappointed

Sail Date: April 09, 2016

Reviewed: 7 months ago

Traveled As: Couple

Room Type: Balcony

My sister and I have been on many cruises and were looking forward to an Italian ship and it's atmosphere.  The ship is beautiful, the entertainment great.  The dining room food was not!  My sis is on a low salt diet and the head waiter tried very hard to accommodate her,but the menu left her with not many choices.  She preferred the food in the buffet.  One nite she was given a frozen stuffed turkey dinner, she asked if they had fresh roasted turkey, they said no.  Next day they were carving a delicious fresh turkey in the buffet. I think you need a new chief chef.

customer service was varied, some very good others not so good.

crowd control in the buffet was pretty bad.  Lots of crew walking around not helping. 

There was a lot of criticism by other guests heard everywhere on the ship.

I doubt we will cruise with you againSad

Cabin / Stateroom
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Children's Programs na
Entertainment
Service and Staff
Food and Dining
see above


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