Disappointed

MSC Divina Cruise Review to Bermuda

daenman

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 7

Overall rating:

2 out of 5

Verified Review

7 Night Bermuda (Miami Roundtrip)

Sail date: April 09, 2016

Ship: MSC Divina

Cabin type: Balcony

Cabin number: 9255

Traveled as: Couple

Reviewed: 8 years ago

Review summary

My sister and I have been on many cruises and were looking forward to an Italian ship and it's atmosphere. The ship is beautiful, the entertainment great. The dining room food was not! My sis is on a low salt diet and the head waiter tried very hard to accommodate her,but the menu left her with not many choices. She preferred the food in the buffet. One nite she was given a frozen stuffed turkey dinner, she asked if they had fresh roasted turkey, they said no. Next day they were carving a delicious fresh turkey in the buffet. I think you need a new chief chef.

customer service was varied, some very good others not so good.

crowd control in the buffet was pretty bad. Lots of crew walking around not helping.

There was a lot of criticism by other guests heard everywhere on the ship.

I doubt we will cruise with you again

Ship experiences

Food and Dining

1 out of 5

see above

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Children's Programs

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

6 Comments

Gwbigdog 2 years ago

Thanks for sharing your cruise with us.

Thumbs Up 0

Flag

bbhellriegel 8 years ago

The pasta was mushy. Sauces were so-so. The pizza was the best food on board.

Thumbs Up 0

Flag

meetthemillers 8 years ago

We look forward to Italian cuisine on an Italian cruise ship. Was the pasta good? How about the vegetables? Like spinach sautéed in olive oil with garlic? Veal? Fish? I understand the pizza is excellent. And the deserts? I understand their pastries are "to die for". I also understand American specialties and favorites are disappointing - well, it IS an ITALIAN cruise line, right?

Thumbs Up 0

Flag

bienfang10 8 years ago

Wow. We were just on the Divina. Either you were not organized about diets. We met alot of people ate low sodium food . Ask! We had the best time. Will book again soon. Maybe cruising isnt your thing. Just think positive.

Thumbs Up 3

Flag

bbhellriegel 8 years ago

I agree with your review. The food was very lacking! Entertainment was good. Staff we had any dealings with were fine. Very disappointed with the ship.in general.

Thumbs Up 0

Flag

sloopjohnb53 8 years ago

Did you let them know in advance about the low sodium diet?

Thumbs Up 0

Flag

Other reviews of this sailing

Disappointing

Bermuda On the Divina

First MSC Cruise