MSC Divina Cruise Review to Caribbean - Western

Contributor Level: Third Mate

7+ cruises


Helpful Votes

2 out of 5

Beautiful Ship, AMAZING Entertainment, but Food & Service Lacking

Sail Date: October 11, 2014

Reviewed: 2 years ago

Traveled As: Couple

Room Type: Balcony

When we boarded the Divina, I was so excited as the ship is aesthetically lovely with really pretty public spaces.  Our first service experience was with a cocktail waiter named Jorge in the Atrium Bar who was fabulous.  He smiled welcomed us on board, and I was thinking at that point that this was going to be a great cruise.  Unfortunately, that was the one and only  service with a smile that we encountered. In other encounters with staff, we literally had to track down a cocktail waitress who would hold out her hand for your cruise card and say "what do you want?"


The cabin was located on the back of the ship and was a nice spot, though the configuration of the folding shower doors made the bathroom difficult to maneuver.  Also the drawers & closet were facing the bathroom door so if someone is in the bathroom, they can not exit until the other person has cleared the closet and closed the drawers & doors.


There are only 2 specialty restaurants which definitely do NOT make you feel special as you're sitting in a lucite (clear plastic) chair with paper placemats, and paper napkins.  Instead of the menu being offered to you at a fixed per person rate, it is a la carte.  As an example in the steakhouse, steak for 2 was $60 and that was ONLY for the steak and nothing else.  We decided after perusing the menu and noticing that there was only 1 other table in there, to skip dining there.


The production shows were really's just too bad that MSC hasn't figured out how to offer graceful service to accompany them.


Ship Quality
Lovely ship with beautiful public spaces...
Food and Dining
Food presentation was diner like
Service and Staff
Jorge in the Atrium Bar was the one and only great service experience we had while on board.
Production shows were amazing!
Destinations and Excursions
Cabin / Stateroom
Cabin was nice...though the bathrooms are a bit difficult to maneuver
Falmouth, Jamaica
Dolphin Cave and Duns River Falls - great combo excursion.
George Town, Grand Cayman
Loved the Stingray Experience
Cozumel, Mexico
Always a pleasure to go there and eat authentic Mexican food.

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